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Rideau Heights Inn

2.0 star property

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Photo gallery for Rideau Heights Inn

Front of property
Exterior
Reception
Standard Room, 2 Double Beds | Down comforters, pillowtop beds, desk, blackout drapes
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$114
includes taxes & fees
Apr 1 - Apr 2

Explore the area

View in a map
72 Rideau Heights Drive, Ottawa, ON, K2E 7A6
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Nepean Sportsplex
    ‪8 min drive‬
  • Place, Algonquin College
    ‪12 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪9 min drive‬

About this property

Rideau Heights Inn

Motel in Nepean
This smoke-free motel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a picnic area, and a vending machine are onsite.
Rideau Heights Inn offers 36 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature down comforters. 40-inch LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Ottawa motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This business-friendly motel also offers a vending machine, a garden, and a picnic area. Complimentary self parking is available on site.

Rideau Heights Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Rideau Heights
Rideau Heights Inn
Rideau Heights Inn Ottawa
Rideau Heights Ottawa
Rideau Heights Hotel Ottawa
Rideau Heights Motel
Rideau Heights Motel
Rideau Heights Inn Motel
Rideau Heights Inn Ottawa
Rideau Heights Inn Motel Ottawa

Rideau Heights Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1140 reviews
Rating 8 - Good. 395 out of 1140 reviews
Rating 6 - Okay. 128 out of 1140 reviews
Rating 4 - Poor. 52 out of 1140 reviews
Rating 2 - Terrible. 42 out of 1140 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ZHENG, Montreal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
East and fast. The receptionist was courteous (a little aloof) and efficient. Loved it
Stayed 1 night in Dec 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities
We had to change rooms due to a tv malfunction but the staff was extremely helpful and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

natalia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Friendly staff. Breakfast is rather “grab and go” type but enough for the kids. Enjoyed our one night stay.
Stayed 1 night in Sep 2025

6/10 Okay

Roland

Disliked: Staff & service
No.just cereal and a few muffins does not
Stayed 1 night in Dec 2025

10/10 Excellent

Stéphanie

Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Jean-Pierre

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

stephen

Liked: Cleanliness, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Aug 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, it doesn't look like much from the outside (especially the flickering sign), but the rooms are pleasantly clean and comfortable and the price was right - and for us the location (South Ottawa) was good. I would definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service
Classic, no frills motel style accommodation. Spotlessly clean, comfortable for the one night we stayed and the price can’t be beat. Would stay again, no question.
Stayed 1 night in Nov 2025

8/10 Good

RASEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean
Stayed 1 night in Nov 2025

8/10 Good

Wladyslaw

Business traveler
Liked: Cleanliness, staff & service, amenities
Not spotless but clean and staff were great
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

8/10 Good

PHILIP, Montreal

Liked: Cleanliness, property conditions & facilities
Very clean. Pleasant staff. Nice large room. Very quiet.
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay!
Stayed 2 nights in Nov 2025

8/10 Good

Candace

Stayed 4 nights in Nov 2025

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a quaint little motel. The most comfortable hotel bed I've had in 20 years. Desk staff were polite, quick and attentive. Requesting extra towels was a breeze. Very quiet neighbourhood, while still not being too far from whatever you need. The TV in our room (19) had terrible picture quality and should probably be replaced soon. Self-parking couldn't be easier. This will absolutely be my go-to hotel in Ottawa, no question.
Stayed 1 night in Nov 2025

6/10 Okay

Amanjoth

Traveled with partner
Disliked: Amenities, property conditions & facilities
I recently stayed at Rideau Heights in Ottawa and, unfortunately, my experience was not positive. I did not feel welcome during my stay, and although breakfast was clearly included in my booking, it was not provided to us. I booked with the expectation that the services listed would be honored. And the rooms were not so cleaned.
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness
I had called to let them know I would arriving late We arrived nobody was in lobby. I range bell repeatedly but finally had to call the office before someone arrived. He was not at all apologetic. We were tired it was 12:30. He kept saying no worries. And I kept saying well maybe no.worries for him but the fact we had to wait was a problem for us! He didn't get it. The room we were given had.one bed yet I had requested 2. He then did give is another one. The room was clean and I'm certainly had everything we needed. By then it was 12:45. However the heater was so loud it actually impaired my sleep. So you either have heat or a constant noise. Also not enough warm blankets in bed. A very thin duvet and a.sheet and a very thin bed cover. Breakfast in the morning was fine. However my husband was still sleeping so left.froom to get a.coffee and cereal. There was nowhere to go - only to stand and thus I was told I couldn't stay in that area. Breakfast was offered at a good time 6-10 but by the time my husband went at 9 I think there was only limited choices. No more bananas or yogurt - and no more would be.put out! So it should read what the breakfast is on line but then state while supplies last. Of course it is an economical place - but approx 30 minutes out of central Ottawa -fir some.might be too far. I just think with a bit more attention ( maybe info on the heater about how to turn it off if you don't mind it cold or too hot) and better.customer service.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew and Shelagh

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the bed was great. Staff were very courteous. Breakfast was cereal, muffins, yogurt and fruit.
Stayed 1 night in Nov 2025

6/10 Okay

Seema

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Could do with a better breakfast selection, like toast and butter or some oatmeal packets. Nice and kind staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

pete

Stayed 1 night in Nov 2025

10/10 Excellent

Yung

Liked: Cleanliness, staff & service, amenities
The room was crystal clean. Things were all good.
Stayed 1 night in Nov 2025