Beginning of main content

Get an overview of this hotel
4-star Ostrava hotel in Ostrava City Centre

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Laundry facilities

Location

Located in Ostrava City Centre, this eco-friendly hotel is within a 10-minute walk of New City Hall Viewing Tower and Casino Ostrava. Vodni Svet and Fairgrounds Černá Louka are also within 15 minutes. Ostrava (XJV-Ostrava Central Train Station) is 29 minutes by foot and Ostrava Central Station is 29 minutes.

Hotel Features

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a sauna are onsite.

Room Amenities

All 139 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find coffee makers and free bottled water.

Languages Spoken

  • English

Show all languages

Mercure Ostrava Center Hotel

Ceskobratrska 18-1742, Ostrava, 702 00

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$77* Per night/room Jun 18 - Jun 19

Privilege, Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Superior Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Privilege, Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CZK 345 per person (approximately)
  • Airport shuttle fee: CZK 750 per vehicle (one-way)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 340 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of CZK 340 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Children 18 years old and younger are not permitted at this property.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Hotel Names

  • Mercure Hotel Ostrava Center
  • Mercure Ostrava Center
  • Mercure Ostrava Center Hotel
  • Mercure Ostrava Center
  • Mercure Ostrava Center Hotel Hotel
  • Mercure Ostrava Center Hotel Ostrava
  • Mercure Ostrava Center Hotel Hotel Ostrava

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Ostrava Center Hotel features a 24-hour health club and a sauna. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Ostrava Center Hotel has designated areas for smoking.

  • Barbecue grill(s)
  • Express check-in
  • Bar/lounge
  • Newspapers in lobby (surcharge)
  • Elevator
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 139
  • 24-hour fitness facilities
  • Number of floors - 6
  • Airport transportation (surcharge)
  • Multilingual staff
  • 24-hour health club

Room Amenities

Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels. This Ostrava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • Wheelchair-accessible bathroom vanity
  • Raised toilet seat
  • Bathroom emergency pull cord
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Janak Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?