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North Palm Beach Vacation Packages

Great place to get away and relax got a lot of amazing things to do. They even have a scavenger hunt for kids a wonderful outside dining experience.

Every day of our stay, we were uncomfortable because of the many problems and missing amenities at the hotel. The room had a humidity problem and cockroaches. The refrigerator did not work, and there were no alcoholic beverages, water, or soft drinks available. The TV did not work, and neither did the telephone. There was no restaurant available after 4:00 PM, and there was nothing available to purchase for snacks or refreshments. The spa was also closed. On top of all these issues, the hotel charged us several additional fees. Considering the amount we paid, this experience was extremely disappointing and far below what we expected from a hotel of this standard. We believe these issues should be addressed and that some form of compensation or refund is appropriate.

This pkace was

From check-in to check-out, I had a pleasant stay. The room was clean, and the staff were friendly and welcoming throughout my visit. I would especially like to recognize Lellieth at dinner, Sarah at the pool bar, and Katie, who was absolutely awesome! Bryan at the bar was also amazing, and Michael at check-in was very helpful and made the arrival process smooth. Overall, the customer service was excellent, and these team members definitely helped make my stay enjoyable. My only concern was the buffet. Unfortunately, the food was not hot, which took away from the dining experience. I hope this can be addressed, as keeping the food at the proper temperature would make the overall experience even better. Thank you to the team for making my stay memorable!