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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Pool
Reception
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$97
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
1567 White Mountain Hwy, North Conway, NH, 03860
  • Place, Settlers' Green Outlet Village
    ‪8 min walk‬
  • Place, Kahuna Laguna
    ‪4 min drive‬
  • Place, Conway Scenic Railway
    ‪6 min drive‬
  • Airport, Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Green Granite Inn, an Ascend Collection Hotel

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.4 out of 5, 1,199 reviews
Green Granite Inn, an Ascend Collection Hotel

About this property

Quality Inn

North Conway hotel connected to a shopping center, walkable to Settlers' Green Outlet Village
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mt. Washington Valley Inn
Mt. Washington Valley Inn North Conway
Mt. Washington Valley North Conway
Quality Inn North Conway
Quality North Conway
Quality Inn Hotel
Quality Inn North Conway
Quality Inn Hotel North Conway

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 179 out of 1002 reviews
Rating 4 - Poor. 116 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Meredith

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

mathew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
had to wait 30 min to check it and then the. front desk keep changing my room he changed itnthreee time
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Under construction, decent price
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Richard

It was good
Stayed 1 night in Jun 2025

2/10 Terrible

kyle

Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed in 100s of hotels this place was disgusting. Didn't want to even take my shoes off and walk on the carpet. Found a needle on the floor and the blow dryer was covered in someone else's hair. And woke up to the smell of cigarettes each morning. Will not be staying here ever again and don't recommend anyone else does.
Needle and dirt caked up on the floor.
Hair covered on the blow dryer
Ac unit was old loud, and apparently damaged which they handled by sticking a post it note to the unit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, amenities
What like was how friendly is the person in charge of the hotel his is ragin and he welcome us very nice and profesional breakfast very good cleanliness and all you need an a hotel room there very great location also and making improvements such is good What i dont like the swim pool
Stayed 2 nights in May 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I stayed a couple days here. Staff were very friendly, a few pros, a few cons but overall we were content with this hotel. Basic breakfast buffet available in morning which was nice and convenient for us, the indoor pool was ok, the first day was nice and clean the second day there was dirt areas on bottom of pool and a hair ball. I would have cleaned it out but they didn’t have the skimmer available and no towels to dry off with available, not many hotels in the area with a indoor pool and my daughter wanted to go swimming.
Stayed 2 nights in Jun 2025

6/10 Okay

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff and ownership are amazing.Super helpful and friendly
Stayed 1 night in Jun 2025

6/10 Okay

Fiona

Traveled with family and small children, Traveled with family
Liked: Staff & service
Nice people working there but the hotel is very old and could use a lot of work. Doors are hard to open, lots of wear and tear on items. Parking lot was full of random pallets and pot holes.
Stayed 2 nights in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Alyssa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a decent amount of mold in the bathroom. The hallways & room itself smelled like marijuana. The windows did not have screens on them.
Stayed 1 night in May 2025

8/10 Good

T., Bethel

Traveled with partner
Liked: Amenities
It was very close to all the shops and walking distance to the restaurants.
Stayed 1 night in May 2025

6/10 Okay

Kaitlin

Stayed 1 night in May 2025

2/10 Terrible

Betty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible pool was cold even though it was suppose to be heated breakfast was cold and beds are horrible and if you wanted fresh towels you had to leave dirty outside and they leave clean outside door unsanitary overall disappointed
Stayed 3 nights in May 2025

10/10 Excellent

Faith

Stayed 1 night in May 2025

8/10 Good

Paula

Traveled with family
Hotel very clean.staff very friendly . Great location
Stayed 2 nights in May 2025

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Star — Disappointing Stay, Would Not Recommend

I rarely leave bad reviews, but my stay at the Quality Inn was frustrating enough that I feel compelled to warn others. From the moment I checked in, the experience was below expectations. The front desk staff seemed disinterested and rushed through the process without even a smile. The room was outdated, and cleanliness clearly wasn’t a priority. There were stains on the carpet, the bathroom had mold in the corners of the tub, and the bedding didn’t look or smell freshly laundered. The “free breakfast” was barely edible — cold eggs, stale pastries, and watery coffee. Noise was also a major issue. I could hear every step and conversation from the hallway and the room above me. Walls felt paper thin, and I barely got any sleep. For the price, I expected at least a clean and comfortable place to rest. Unfortunately, the Quality Inn did not deliver either. I won’t be returning.
Stayed 3 nights in May 2025

8/10 Good

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very accommodating and helpful. Breakfast was offered from 7-10 in the lobby, but we slept in and didn't take part in it. We did enjoy the coffee station after breakfast hours though. The room was acceptable and very clean and the price was right for our budget and this last minute trip. It did look like the hotel was undergoing some construction upgrades, but that didn't affect any aspect of our stay or contribute to noise during our sleeping hours.
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Staff & service
Clean
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with family
Check in was fast and easy. The clerk was excellent and friendly. The property is showing its age, though it is clean
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, clean and convenient for us. Breakfast was adequate and coffee strong. Only complaints are, upon check in we were given instructions to leave our dirty towels and trash outside our door and they would be removed and replaced. This did not happen. Other than that our stay was fine.
Stayed 2 nights in May 2025