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North Branch Vacation Packages

The chocolate chip

When it was time to check in, I rang the buzzer and called for 10-15 minutes for someone to answer the desk. I gave up and went to dinner. Came back an hour later, had to ring again to get someone to answer the desk.

Lovely hotel in well-located downtown area. Room was not ready at check-in, had to change clothes for the event I was attending in the bathroom. Having said that, the bathroom was large and clean. Our room was ready 25 minutes later as we were walking out the door. Not as relaxing as I hoped after a 2.5 hour drive and a hassle parking. Staff was kind and empathetic. Both front desk receptionists were great. Room was clean (and I am definitely picky)! Bed was just okay. On the firm side yet seemed to be sagging. Bedding was crisp and comfortable. Pillows were "crunchy". Not uncomfortable, but had a slight odor... earthy. I would stay here again, if the price remains competitive. Thanks!

The manager Stacy was amazing!

There was only decaf coffee in the lobby when we left for the airport at 430. That was very disappointing. Other than that its my 3rd time staying there and its a good stay

That

Everything that I saw looked clean, just less spacious than in the wide angle photos of the lobby and breakfast area. Breakfast was good and well stocked. Hallways were well lit.The bathroom was clean...always a good thing. My room looked as expected and was well appointed. The only negative was that it had a funky smell that was not fresh. I couldn't get outside air through the AC unit. I noticed some bubbling wallpaper on a ceiling divider/beam and on the inside of the bathroom door, which looked a bit worn. I don't like wallpapers or thick glossy paints on walls because it traps moisture and promotes mold. Much better for hotels to use eggshell paint because it breathes, preventing mold growth. Wall outlets did not want to hold the plugs of my cell charger or shaver charger well. This seems to be a common issue, perhaps due to frequent outlet use. Overall, a nice place, but wish the room had smelled better.