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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Individually decorated, individually furnished, desk, laptop workspace
Lobby
Lobby
Laundry room
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included
$61
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
100 Red Cedar Court, Chesapeake, VA, 23320
  • Place, Oak Grove Lake Park
    ‪15 min walk‬
  • Place, Greenbrier Mall
    ‪2 min drive‬
  • Place, Chesapeake Regional Medical Center
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Greenbrier
Along with 2 restaurants, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Waffle House - Onsite restaurant. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Waffle House

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Quality Chesapeake
Quality Inn Chesapeake
Quality Inn Hotel
Quality Inn Chesapeake
Quality Inn Hotel Chesapeake

Quality Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 152 out of 749 reviews
Rating 8 - Good. 129 out of 749 reviews
Rating 6 - Okay. 126 out of 749 reviews
Rating 4 - Poor. 137 out of 749 reviews
Rating 2 - Terrible. 205 out of 749 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Kendra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad bad

Some of the lights were not working. There were no clean towels and rags. I had to wait an hour after check in. The TV wasn’t working. Had to wait for that to get fixed. Floor caved in by the wall. Floor had hair leaves dirt etc as if it had not even been swept. Parking was convenient. They supply shampoo conditioner and lotion but no kind of soap available in the entire hotel. They only have 1 house keeper.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad example

No iron or ironing board. When I went to the front desk and asked for them they gave me an iron and said they don't have ironing boards. Lol No coffee maker in room and went down to the lobby early morning they had no coffee brewing. I was told it would be thirty minutes before they have it. Bathtub was very slippery with nothing to hold on to. Why? Hotel was very noisy. Will never stay there again. Housekeeper was doing her best.
Stayed 2 nights in Aug 2025

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities

Don't

Place is worn out. Not clean. Had no tv service half the night. I was actually afraid to go outside by myself.
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn, Las Vegas

Stayed 1 night in Aug 2025

6/10 Okay

Herman

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay Stay for a Night.

The location was decent and outside of the property seemed okay. However, for the price, the cleanliness was not up to par. You can tell the floors were not swept and mopped during the room turnover. The mirror in the bathroom was not fully cleaned. You can see when the mirror fogged up exactly what was and was not wiped. The bed was comfortable, and the sheets were clean (over bleached if you ask). The smoke detector was missing from the ceiling, the vent cover in the bathroom was missing & the fan had caked on dust. If you have respiratory issue's, I would not stay here. I also noticed staying in the room, I was short of breath but when I left, I felt normal. Lastly, the walls and ceilings are very thin. You can literally hear everything going on in the next room and above your head. If you need a quick overnight trip and need to stay here, then keep your stay short and sweet or simply choose another hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Kenneth

Traveled with family
Disliked: Staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2025

6/10 Okay

jewel, boykins

Liked: Staff & service, property conditions & facilities
i like that i was comfortable in my own space in a safe hotel. i didnt like the $50 deposit cause i already paid $200+ and some change for the booking. overall everything was okay.
Stayed 2 nights in Aug 2025

4/10 Poor

Gretchen

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Dionysius

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

Had bugs in my room and it’s smell like mold or mildew in the room.
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is a joke all the workers got there at 6 and ate everything we ask about 8am if there any more there going to put out they said no and walked away so we went to waffle house nezt door we wil never stay there again
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Ben

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

It was ok
Stayed 2 nights in Aug 2025

2/10 Terrible

Tia

Traveled with family
Disliked: Amenities
Straight catfish the pics don’t match the actual rooms. When asked about the pics not matching the manager told me it’s editing. False advertisement at its best. I asked for a refund immediately and was denied a refund for the first night but given a refund for the second night. DONT STAY HERE ITS QUESTIONABLE AND I DID NOT FEEL SAFE.
Stayed 2 nights in Aug 2025

6/10 Okay

Dranan

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

s

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out this was a terrible experience. When we arrived we were unable to check in due to them not having the code from expedia, which they blamed on expedia. It took almost a hour to finally get into our room. The bathroom was dirty with hair in the corners, the toilet paper dispenser was broken so our toilet paper had to stay on the sink. There were holes in the walls and chipped paint everywhere. Aside from that we saw a huge bug in crawling on the wall. During the 5 day stay they never once came to clean the room as I requested multiple times throughout the trip, nor did the send up clean towels. ONE DAY they made the bed, thats all, they did not take the garbage out nor did they put fresh towels. One night coming home there was a man asleep in the stairwell. It was a TERRIBLE experience
Stayed 5 nights in Jul 2025

2/10 Terrible

Rosalie

Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If it’s cheap, fine. But it was overpriced for being dingy, old and very basic
Stayed 1 night in Jul 2025

10/10 Excellent

Dany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Stayed 1 night in Jul 2025

8/10 Good

Quinn Xylon, Topeka

Stayed 1 night in Jul 2025

4/10 Poor

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator; very dated; tidy but not clean
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice and friendly stay!

Great! Hotel was clean even during renovations! Hot breakfast available! And pet friendly! Which is a win! Only problem, I'm still waiting for my $50 deposit that they require! Otherwise over all it was a great stay and would definitely stay again when I'm in the area!
Stayed 4 nights in Jul 2025

4/10 Poor

Agustinho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent stay at this hotel, I found the property to be in urgent need of a comprehensive renovation. The overall condition is outdated, and several aspects of the accommodation reflected a clear lack of upkeep and modernization. The furniture in the guest room, particularly the mattress, was noticeably worn. The mattress was uncomfortable, as I could feel the springs through the surface, making it difficult to get a restful night’s sleep. While the bathroom was spacious, it showed visible signs of disrepair. Most notably, the bathtub had a small section of missing porcelain that had rusted over, which negatively impacted the room's cleanliness and overall appearance. The complimentary breakfast advertised by the hotel was also disappointing. The seating area was limited and crowded, and the food options were minimal—restricted mainly to self-serve waffles and cereal, which did not meet expectations for a hotel of this type. Additionally, my check-in experience was concerning. Upon arrival, I encountered several large baggage bags left unattended in the hallway directly outside my room. These bags were leaking an unidentified liquid onto the floor and emitting a foul odor, creating an unwelcoming condition. In summary, while the hotel's size and layout may have potential, its current condition falls short of acceptable standards. Significant improvements are needed to bring the property up to a level that ensures a comfortable and hygienic stay for guests..
Stayed 2 nights in Jul 2025