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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Aerial view
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
$159
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Rainbow Bridge
    ‪5 min walk‬
  • Cave of the Winds
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(160 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn The Pointe

Hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Reviews

Comfort Inn The Pointe Reviews

8.2

Very Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 680 out of 1482 reviews
Rating 8 - Good. 397 out of 1482 reviews
Rating 6 - Okay. 232 out of 1482 reviews
Rating 4 - Poor. 87 out of 1482 reviews
Rating 2 - Terrible. 86 out of 1482 reviews

Reviews

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and courteous. The rooms were clean and bed was comfortable. Bathroom towels and products were adequate. We did try the breakfast, and there were a lot of foods to choose to your liking, which were the temperatures you would expect for cold/hot items. The staff was often tidying the area and keeping things pleasant although it was fairly busy this weekend with families arriving and departing. The location of this hotel was perfect for exploring the area by foot, and aside from hot showers and a comfortable bed, the location was probably the BEST part of our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness
Location to the Niagara Park
Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay for the night. Walking distance to the falls. Close to some pretty good places to eat and souvenir shops. Would stay again.
Stayed 1 night in Jun 2025

2/10 Terrible

Yunus

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed
Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness
Wonderful location. Clean rooms. Decent breakfast buffet. All but one ice machine were broken. Only the 6th floor ice machine worked. Definitely recommend for location.
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Room was comfortable and clean. Staff was sparse and not friendly. Breakfast was a cluster. Great location.
Stayed 1 night in Jun 2025

6/10 Okay

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Across the street from Niagara Falls State Park so you can walk to the falls and other points of interest.
Stayed 3 nights in Jun 2025

6/10 Okay

Francisco, Ocala

Traveled with family
Liked: Cleanliness, staff & service, amenities
You can hear conversations in nearby rooms. The breakfast was good but the same every day.
Stayed 3 nights in Jun 2025

8/10 Good

Joosung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and walking distance to national park!!
Stayed 2 nights in Jun 2025

8/10 Good

Kenton

Traveled with family
Liked: Amenities
It was close to the Falls wich was really good. Breakfast Included. There is not much food options close by where you can sit down and eat.
Stayed 1 night in Jun 2025

8/10 Good

Kayleen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel but older. Needs some upgrades. Overall nice place to stay and lower priced.
Stayed 2 nights in Jun 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

ibel, Miami

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, right in front of the Niagara Falls Park. The room was comfortable and spacious. Dinner options outside. Parking is available for $10 per night. At breakfast time, the restaurant is crowded. Overall, it is good.
Stayed 4 nights in May 2025

10/10 Excellent

Kamalakkannan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 1 night in Jun 2025

10/10 Excellent

Norma, Tustin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in one of the best spots in Niagra Falls. Its only 1 block away from the park and 5 minutes from the American and Bridal Veil falls. You are able to see the nightly firework show.The staff at the hotel are respectful and very friendly. The rooms are spacious and clean the beds are extremely comfortably. The continental breakfast is a big plus. I will definitely book here at again.
Stayed 4 nights in Jun 2025

6/10 Okay

Charlene

Liked: Cleanliness
The location is perfect. Breakfast was fabulous. The breakfast staff made sure all items, of which there were many, were stocked. In fact all staff-front desk, cleaning-- all excellent. Problem in our room: most electrical outlets did not work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosaura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good breakfast with many options for everyone. Very nice view of the Niagara river in the top floor.
Stayed 2 nights in Jun 2025

10/10 Excellent

June

Liked: Cleanliness, property conditions & facilities
lacking nothing!😋
Stayed 1 night in Jun 2025

10/10 Excellent

Nikhil

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. Closest to niagara if u travelling with old age parents
Stayed 1 night in May 2025

10/10 Excellent

Didem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chaitanya Lakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Deyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel, it was clean and windows opened to allow ventilation and the bathrooms had fans. All that keeps it smelling nice. You could hear the falls at nught, and the beds were comfy. I missed having a pool, and the bathrooms were a bit tiny but otherwise, it was a perfect stay. Definitely recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to everything. We didn’t need a car to go to the national Park. Very convenient! Nancy at the front desk was exceptional!
Stayed 2 nights in Jun 2025