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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
$93
includes taxes & fees
Jan 31 - Feb 1, 2026

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(169 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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About this property

Comfort Inn The Pointe

Hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 697 out of 1591 reviews
Rating 8 - Good. 428 out of 1591 reviews
Rating 6 - Okay. 262 out of 1591 reviews
Rating 4 - Poor. 102 out of 1591 reviews
Rating 2 - Terrible. 102 out of 1591 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had all the amenities I expected. The breakfast was good however the furniture could use some updating looked worn out. Also, I did not know about an additional 20$ parking fee require to keep my car parked in the lot. I know Parking around the park and falls can be hard to find but paying guest should not have to pay extra to park their cars.
Stayed 1 night in Sep 2025

8/10 Good

Kalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Niagara Park & scenic walkways. This time of year is definitely off season so many food places were closed for the winter but it was perfect for our stay. A lot fewer people & we had everything we needed for a one night stay. Room was comfortable but beds a little too firm. Older property but clean for the most part.
Stayed 1 night in Oct 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Very convenient to local spots. Definitely needs an update
Stayed 2 nights in Sep 2025

6/10 Okay

Virginia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Shadana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We went breakfast around 8am, no coffee, no cream cheese. Half of the stuff was empty. No fresh fruits either. The staff was very unfriendly and not helpful at all. The only thing i loved about thos place was the location. It is at a very great location to Niagra falls and the Canada boarder.
Stayed 2 nights in Sep 2025

8/10 Good

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! It is a nice place right close to the falls. I enjoyed my stay. Downsides: It is not a fancy place. Breakfast was mediocre. Wifi was bad.
Stayed 1 night in Sep 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very unaccommodating. When talking to front desk they were always rude and talked like they didn't care about their job, the hotel, and especially guest. Never will book a Comfort in again.
Stayed 1 night in Sep 2025

10/10 Excellent

Latona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Teddy

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Great Location but that was it.

The surrounding area is wonderful. The hotel needs some updates and some staff that don't smoke marijuana all the time. The breakfast was not very good.
Stayed 3 nights in Sep 2025

10/10 Excellent

David, Wildomar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Internet was slow but overall wonderful place to stay! Breakfast is amazing! They have everything you could want!
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice property for the price. It was located located across the street from the state park. There were many dining, sites & shopping within walking distance.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Sep 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to everything. Nice place to stay. I will definitely stay there again.
This is a must see show. If you don't have time for the show be sure to make time, trust me you will not regret it. Kudos *****
Stayed 3 nights in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
I was there to visit Niagara Falls and I liked the convenience of being directly across the way and Hard Rock Cafe just a block away (favorite place to eat tried a hamburger place and it was expensive and not great). There was plenty of parking (should be free for paying guests but only paid $10) The room was clean and smelled good ( carpets may need a little attention through hallway and lobby, room was decent). Front desk staff were friendly. The included breakfast was good typical hot breakfast but the staff was great they kept everything clean and were on top of making sure that everything was refilled. Overall it was a great stay and will definitely be the place to stay and recommend for future visits.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynne, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Able to park my car and have a shuttle to airport.
Stayed 2 nights in Sep 2025

6/10 Okay

Prakruthi

Traveled with family
The check in staff was an hour late getting to the front desk to check us in. Was really arrogant as well
Stayed 1 night in Sep 2025

2/10 Terrible

Ramesh

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service...front desk people were not friendly, phone in room didnt work, room service never came and took the paper from door though, breakfast very simple
Stayed 2 nights in Sep 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great because of its location. Walking to Canada side of falls was easy. Walking to the American side was easy. The only thing was at check-in we got a room that was occupied and luckily the occupant had their metal latch set so we couldn’t open the door fully. He was asleep and we woke him up. I feel really bad for him. But we went back and got another room. The breakfast was okay.
Stayed 1 night in Sep 2025

4/10 Poor

Paul

Disliked: Staff & service, amenities, property conditions & facilities
The refrigerator had no temperature control knob The check in lady was wonderful and very helpful. The other staff at other times during our stay were totally unable to help, when asked. The light on the telephone kept blinking red. When asked, the staff said they did not know how to turn it off. It was on our whole time. The bathroom was noisy, the sink was slow to drain. The dining hall was dirty, old furniture and the staff was unable to keep coffee and hot water stocked. it ran out constantly. There was no pens or paper in our room. The ice machine on ALL floors except the sixth were not working. There was no housekeeping unless you asked for it. I WILL NOT RECOMMEND THIS HOTEL. I AM SORRY WE STAYED THERE.
Stayed 3 nights in Sep 2025

6/10 Okay

Stephen David

Liked: Staff & service
Great position, short walk to the state park and the falls. Plenty of eating options
Stayed 4 nights in Sep 2025

6/10 Okay

Sergio

Traveled with family
Disliked: Amenities
Clean room
Stayed 2 nights in Sep 2025

4/10 Poor

Ilangovan

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Location, hotel, and great magic show on site
Stayed 2 nights in Sep 2025

10/10 Excellent

Hongkeo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We did not have a shower curtain when we reached our room and the hotel was very short staffed and I had to go down to retrieve one or else wait over an hour. Otherwise location was perfect.
Stayed 2 nights in Aug 2025