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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$90
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(167 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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About this property

Comfort Inn The Pointe

Hotel in Downtown Niagara Falls
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1056 square feet (98 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Comfort Inn The Pointe is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 686 out of 1570 reviews
Rating 8 - Good. 424 out of 1570 reviews
Rating 6 - Okay. 259 out of 1570 reviews
Rating 4 - Poor. 100 out of 1570 reviews
Rating 2 - Terrible. 101 out of 1570 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, amenities
The property is conveniently located to Niagara Falls State Park.
Stayed 3 nights in Sep 2025

4/10 Poor

Smit Deepak

Liked: Property conditions & facilities
Disliked: Staff & service
The staff was hostile, when their job is hospitality, I came over very early around 1 pm to check in. I know I was early so I let them I am early but if the room is empty let me know, he said wait until 3 and I’ll tell u, I went at 3 and he said not available, I politely requested him that I waited enough but please if you can atleast ask the staff or let them know about our situation, they did not, I went back at 3:30 same response, then at 3:45 same response, and apparently at 4 it was suddenly ready, and even after all this cleaning there were clothes from previous guests in the room
Stayed 1 night in Sep 2025

10/10 Excellent

Valeriia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

satish

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Niagara Falls . Nice place.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Pros: across the street from Niagra State Park. Close to restaurants. Cons: $20 per day to park. Only 1 ice machine in building. No towel racks in bathroom.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcetta

Stayed 5 nights in Sep 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for your visit to Niagara Falls. It was clean and comfortable. A few things didn't work well in the room, which was a little disappointing. But generally we were comfortable and enjoyed the convenience of the location.
Stayed 1 night in Sep 2025

10/10 Excellent

Lasantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Abigale

Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hiu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and is in the walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarat Chandra

Stayed 1 night in Sep 2025

8/10 Good

SAJAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walking distance to Niagara Falls
Stayed 1 night in Sep 2025

8/10 Good

Alberto

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Dunkirk area. Convenient location. Friendly humans including staff. Rooms clean. May need a lil updating. Beds comfy
Stayed 1 night in Sep 2025

10/10 Excellent

Subramanian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked through expedia double queen bed room. We had no microwave in our room wich was listed in amenities. The light between the beds had the plug ins in it and neither plug worked! Our carpet was really dirty, our beds were very hard, I called for extra pad for my bed and it took 2 days and a call to expedia for them to bring me one. Also we were on a 7 day stay and Didn’t have hot water 2 of those days and after research on other sites than the one we booked through discovered It was not the first time. It was close to the falls and rainbow bridge and it did have continental breakfast. I would not stay again for over 1,200.00 I expect it to be comfortable and clean! The floors were always nasty in the lobby and the elevator and on our floor the cleaning crew drug the trash along the floor and left a trail down the carpet and lobby and it stayed there until the day before we left! My mom called to get our money back and move hotels but the hotel would not cx our reservation so neither would expedia! Honestly I would not book through them again because they Didn’t back us as a customer! Oh and on the site through expedia it said free continental breakfast and parking and we got there and they wanted to charge us 140.00 to park but knocked down to 70.00 and to top that off it was labor day and they were charging people 25.00 that were not patrons and they were taking all the spots so we customers that paid had nowhere to park! Very small lot.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sruti

Stayed 2 nights in Sep 2025

6/10 Okay

Razmic

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I like that it was very close to Falls. Room carpet needed to be changed. Smell of outside food. Breakfast are needed to be ip dated and better breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great please, close to everything amazing
Stayed 1 night in Sep 2025

6/10 Okay

Connie

Liked: Cleanliness, property conditions & facilities, room comfort

Some disappointing but some was great

Started off rough as didn’t have the room I reserved (king) so had to accept double room. When checking out total was more than supposed to be, as we had to take double room it was on upper floor and they were going to charge more! Clerk at checkout was nice and helpful, clerk at checkin acted as though I was a bother. Breakfast on day 1 was out of food one hour before closing and they didn’t make any more- many people were upset about that. Day 2 we went 2 hours before closing and did get to eat but it was running low when we left. Had to ask for toilet paper (only little left on roll), lampshades need to be replaced- cracked. Good was location as right at entrance to state park, bed was very comfortable-slept great!
Stayed 2 nights in Sep 2025

8/10 Good

Steven

Liked: Staff & service, room comfort
Good hotel for our last-minute booking. Right near the falls for the early morning walk to the State Park. You can also see the (summer) fireworks from the property (or from room if you luck out). It is a very busy hotel with lots of foot traffic and check-ins and check-outs. Giving it the benefit and consideration while not the cleanest or quietest.... it is what is expected of a very family touristy location. (I've stayed at lots of hotels near Niagara Falls, they are all the same)
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to the park which was a plus! The overall stay was not so good due to being able to hear guests in the next room, bathroom was not clean and hotel needs an update.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access good people
Stayed 2 nights in Aug 2025