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New River Vacation Packages

Alexys and Rosie at the front desk were two of the kindest and most professional individuals. They truly represented their organization well.

This review is a bit tricky because I think my expectations were different from what this property actually is. We arrived around 11 p.m., and there wasn’t a single staff member at the front desk or anywhere on the property. It felt surprisingly deserted, which wasn’t the most reassuring first impression after a long day of driving. I was also surprised to discover that all of the rooms have exterior entrances. I hadn’t realized this when booking, and personally I don’t love that style of accommodation because it feels more like a motel than a traditional hotel. It’s clear that this was once an older motel that has been thoughtfully renovated. The design is clean, modern, and stylish, and the renovation team did a good job updating the aesthetic. That said, details like the popcorn ceilings and a lingering musty smell reminded me of the building’s age. Looking back, I think I could have enjoyed the property if I’d gone in with different expectations. It feels like a well-designed, upgraded motel that would appeal to hikers, road-trippers, and people who plan to spend most of their time outdoors exploring Sedona. Based on the photos, descriptions, and overall rating, however, I was expecting something that felt more elevated and more like a boutique hotel. If you know what you’re booking, you may really enjoy it. It just wasn’t quite what I had envisioned based on the ratings, reviews and photos.

Great hotel to stay and food is fresh an delicious

The staff across the entire property (restaurant, reception, housekeeping were exceptional and friendly). Everyone was accommodating to all my requests. The property is beautiful and pretty quiet. My spa treatment was amazing! One critique I would say is that the spa isn’t as complete as I’d like in terms of amenities. The quiet room was packed so there weren’t enough seats for the guests getting treatments. In general for such a massive property I found the spa to be rather small. Overall would definitely stay again. Book a casita if you can.

Lovely property. Beautiful room, so many thoughtful touches from fresh baked bread, snacks, drinks, made to order breakfast. The pool and jacuzzi were also wonderful. I highly recommend staying here!