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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Hallway
Lobby sitting area
Banquet hall
Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $70
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Canal Street
    ‪15 min drive‬
  • Place, Bourbon Street
    ‪15 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

7.8 out of 10
Good
(55 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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  • Parking included
  • Free WiFi
3.6 out of 5, Good, 1,000 reviews
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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans East Area
A seasonal outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Trident Inn & Suites, New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to October 31
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 389 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 158 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Desiray, Detroit

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay but the hotel alone was terrible.
Stayed 2 nights in Feb 2026

2/10 Terrible

Frank

Disliked: Cleanliness, amenities, property conditions & facilities
Both beds had stains on them which appeared to be blood stains, the shower had mold and mildew in it, and the toilet seat was broken! And when the front desk was notified, they said they knew it was like that and did nothing to fix the problem! Needless to say, we canceled our stay there!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Nisha

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Stayed 2 nights in Feb 2026

8/10 Good

Johnelle

Traveled with group
Liked: Amenities
Great customer service, room was clean, convenient location
Stayed 2 nights in Feb 2026

6/10 Okay

Katrina

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was overall clean but there was leak. Everytime we showered the carpet was wet but wet between the wall and the bed and alao in front of the bathroom door. It was a baby roach in the bathroom and also the tv reomte didnt work even after we had someone to come fix it.
Stayed 2 nights in Feb 2026

8/10 Good

Myrna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room left a lot to be desired but the staff was great. The lady at the counter helped me find an urgent care location as I became sick on my trip. Very grateful for the help.
Stayed 1 night in Feb 2026

10/10 Excellent

Soilo

Stayed 1 night in Feb 2026

4/10 Poor

Malissa

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean the sheets were not clean. Hair on the sheets under the covers Staff was nice.
Stayed 1 night in Feb 2026

2/10 Terrible

Eddy

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are extremely dirty, there was no hot water running, the hallway had dirty smelling like mold, dirty bedsheets and towels left out of clients by multiple doors that were still there by morning.whole place smells filthy. Basically that place is in bad shape.
Stayed 1 night in Feb 2026

10/10 Excellent

Olivia

Stayed 2 nights in Feb 2026

2/10 Terrible

Darius

Liked: Staff & service
Disliked: Cleanliness, amenities
Was not clean at all very old and stinky in the hallways and room almost like a 3rd world country
Stayed 2 nights in Feb 2026

6/10 Okay

Morgan

Stayed 2 nights in Jan 2026

4/10 Poor

karl

Disliked: Amenities, property conditions & facilities
You can hear everything going on in the entire building!. Sound proofing is non existent!
Stayed 3 nights in Feb 2026

4/10 Poor

Sonia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was not in impressed with the up keep of the hotel. The elevator was broken we had to walk up the stairs to our room, caring our luggage. The TV was not working properly. We had to call the desk in request for someone to come up for the TV. The desk person that night was nice in came up to fix the TV. She had to leave us with their remote they use for all rooms. She left the remote with us and told us to make sure we returned it to the front desk before we left. They had roaches coming up though the toilet. Will not be staying there again and will not recommend anyone I know to stay there. It would be a nice hotel if they clean it up in buy new carpet, install new bath tub which I was NOT taking a bath in that tub. Some lamps where broken in would not even turn on. REALLY REALLY poorly kept up
Stayed 1 night in Feb 2026

10/10 Excellent

Silvia

Stayed 2 nights in Feb 2026

2/10 Terrible

Renay

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty the elevator smelled like mildew the breakfast that “all inclusive” ain’t nothing ohhhh and the 50 dollar deposit is crazy for the room that wasn’t mentioned at all crazy work
Stayed 2 nights in Jan 2026

10/10 Excellent

Chaplice

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
All good. Excellent!

10/10 Excellent

Nisha

Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 1 night in Jan 2026

8/10 Good

Greg

Stayed 2 nights in Jan 2026

8/10 Good

Greg

Stayed 2 nights in Jan 2026

10/10 Excellent

Dannon

Stayed 1 night in Jan 2026

10/10 Excellent

Amir

Stayed 1 night in Jan 2026