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Comfort Inn Franklin Highway 96

Property class: 2.5

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Photo gallery for Comfort Inn Franklin Highway 96

A Comfort Inn hotel with a covered entrance, stone facade, and a parking lot.
A hotel dining area with red upholstered booths and tables, a blue sofa, and a large window with natural light.
A hotel room with two large beds, a desk, a chair, a lamp, and a window with curtains.
A hotel room with a sofa, ottoman, a standing lamp, a mirror, and framed pictures on the wall.
A hotel lobby with a stone wall, a flat-screen TV, and a seating area with chairs and a coffee station.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$66
includes taxes & fees
Nov 22 - Nov 23

Explore the area

View in a map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min walk‬
  • Place, Broadway
    ‪21 min drive‬
  • Place, Bridgestone Arena
    ‪21 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a window with curtains, and a radiator.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two large beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a desk, a chair, a sofa, a mirror, and a door.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn Franklin Highway 96

Franklin hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Franklin Highway 96 is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 199 out of 1004 reviews
Rating 4 - Poor. 144 out of 1004 reviews
Rating 2 - Terrible. 121 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, free breakfast, helpful staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times, always greeted with a smile. Staff is very friendly and willing to help when they can. Great breakfast, clean rooms. Always make a point to reserve here when I stay in Franklin!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good fresh breakfast and very friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

There was a wide selection of breakfast items so even a picky eater could find something to their liking. The beds and pillows were very comfortable and the staff friendly.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disappointed ... not at all what I expected of the Comfort Inn,
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great front desk staff, comfortable room, clean, good breakfast
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
No air in our rooms.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

A
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is located in a very convenient spot. That’s the best I can say about it.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard bed, worn out and nasty pillows. Pool not available. Dirty towels. Coffee poor. Cereal selection poor.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman behind the counter went out of his way to help us. Great customer service!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
My family and I enjoyed are stay at the hotel staff was amazing night person front desk name jay went over and beyond to make us comfortable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stay in their hot tub rooms at least 7 or more times a year. Not a 5 star but rooms are clean, staff polite and accommodating, and cant beat the price for private hot tub.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Hotel was under renovation
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Always a pleasure. Love the hot tub rooms!
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Practical location. Polite reception staff. Room was clean but smelt musky/smoky. To open/close the door we had to lift the door up. The hotel needs renovations. Very basic. Comfortable bed. Free parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value and great staff.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room could use some updating but overall was pretty clean. We checked in around 10:30 PM and realized we didn’t have any towels or washcloths. Front desk lady was able to get us some. Otherwise, it was good for the money! We weren’t looking for upgraded and fancy so it was good for us!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
convenient even under renovation. employees are nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Great location
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent staff. And free breakfast was a plus
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean lodging.
Stayed 1 night in Mar 2024