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Partenope Relais

4.0 star property

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Photo gallery for Partenope Relais

Deluxe Studio Suite | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Breakfast area
Exterior
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
$250
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Via Nicolò Tommaseo 1, (ang. Via Partenope), Naples, NA, 80121
  • Piazza del Plebiscito
    ‪8 min walk‬
  • Via Toledo
    ‪13 min walk‬
  • Molo Beverello Port
    ‪15 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite | 1 bedroom, minibar, in-room safe, desk

Luxury Studio Suite

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room

  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Classic Room (Civico 4)

Classic Room (Civico 4) | 1 bedroom, minibar, in-room safe, desk

Classic Room (Civico 4)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Studio Suite

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Executive Suite (Civico 4)

Executive Suite (Civico 4) | 1 bedroom, minibar, in-room safe, desk

Executive Suite (Civico 4)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room (Civico 4)

Superior Room (Civico 4) | 1 bedroom, minibar, in-room safe, desk

Superior Room (Civico 4)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Comfort Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Romantic Double or Twin Room

Romantic Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Romantic Double or Twin Room

  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, minibar, in-room safe, desk

Junior Studio Suite

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About this property

Partenope Relais

4-star hotel in Historical Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Partenope Relais offers 22 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Naples hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Partenope Relais is a smoke-free property.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Partenope Relais
Partenope Relais Hotel
Partenope Relais Hotel Naples
Partenope Relais Naples
Partenope Relais Hotel
Partenope Relais Naples
Partenope Relais Hotel Naples

Partenope Relais Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 389 reviews
Rating 8 - Good. 133 out of 389 reviews
Rating 6 - Okay. 45 out of 389 reviews
Rating 4 - Poor. 21 out of 389 reviews
Rating 2 - Terrible. 16 out of 389 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

karen

Stayed 1 night in May 2025

10/10 Excellent

hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

6/10 Okay

Aeree

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marilyn

Liked: Cleanliness, room comfort

Just to say I visited Naples

The floor where my room was not up to my standards in that the rugs were dirty and they need to be replace like yesterday. The hotel entrance was beautiful, the lobby floor and the stairs were like marble floor but once you got to the floor where my room was, the rugs old, raggary and dirty. The building has an elevator and it felt secured to be there. The area is beautiful with ocean views and lots of restaurants also walking distante to Chiaia avenue. This avenue is shopping area. Overall this place a good choice for me for 2 night stay. The staff was nice and friendly.
Stayed 2 nights in May 2025

4/10 Poor

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Becki, Saint Augustine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was that there is a lot of construction going on outside that the hotel has no control over. It looks like they are renovating parts of the waterfront.
Stayed 3 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel by the sea

Loved the location of the hotel! The room was very clean, nice bedding and amazing rainfall shower. Housekeeping staff was great, cleaned our room and refreshed towels daily. We had free breakfast, which was much appreciated. We did not have water views (see pics) which was very disappointing based on hotel’s website description. Had struggles with AC working at night. First night was great, but then kept erroring out. Had maintenance come twice and were told that it doesn’t work at night. Weird. I did ask to switch rooms because we had an uncomfortable night’s sleep. Front desk staff said that it wasn’t possible. That was frustrating. Otherwise, a nice stay as we didn’t spend a ton of time in the hotel room. We did enjoy Naples and surrounding islands very much. A great Neopolitan experience over all!
Stayed 5 nights in Apr 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay next to the water and bus station! Great area at night for lively restaurants and crowds!
Stayed 4 nights in Apr 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2025

2/10 Terrible

Estela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience that is not accurately represented on Expedia: - Shower Location: In the bedroom, in front of the bed with no door, causing a stale water smell. - Room Conditions: Uninhabitable, leftover cigarette butts, no air conditioning, strange odor. - Stay Duration: Left within 30 minutes and booked another hotel. - Hotel Representation: Not accurately represented on Expedia or on the hotel’s website. - Hotel Details: Only one floor of rooms (elevator to one floor up), very small lobby (around 25 sq ft). - Customer Service: Nonexistent.
Stayed 3 nights in Feb 2025

10/10 Excellent

cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area to stay, next to the sea, great views lots of places to ear
Stayed 3 nights in Dec 2024

8/10 Good

Gennaro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea view room with great staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Medha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mayda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk personnel were very helpful. The bed and pillow 5 stars. But the room itself had sticky floors, the bathroom was in need of repairs and the roof was dark and tacky. The comfortable bed, surroundings and front desk personnel made up for it.
Stayed 1 night in Sep 2024

8/10 Good

Samhar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. The cleaning personnel were very clean. The parking was very close by the hotel. The breakfast was nice. Very close and walkable to the city center and attractions. Plenty of restaurants around the area. The hotel was on the see side so you can enjoy the walk next to the see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, Huntington Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with welcoming staff!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try somewhere else. Looks are decieving .

Our room looked fabulous , balcony with water views . But the rest was a let down . Our room was adjacent to elevator & ridiculously noisy all night . We could evehear reception staff chatting below us . Air con had a mouldy musty smell , we turned it off .We had to ask them to lower their voices. Breakfast was almost non existent with only 90% cakes. No bread except for dry stale white slices. Cafe latte was tepid. Didn't bother after first day .
Stayed 4 nights in Sep 2024

10/10 Excellent

James H

Liked: Cleanliness, staff & service, property conditions & facilities
I commented to the front desk that the hot water was not hot, and the next morning, it had been resolved to my great please. Had a perfectly hot shower.!!
Stayed 1 night in Sep 2024

10/10 Excellent

Natale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Sep 2024

8/10 Good

Varun

Stayed 2 nights in Aug 2024

10/10 Excellent

reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great location and awesome experience overall.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AMAZING. Excellent service, beautiful rooms, nicest area of Napoli without doubts. Stay here you will not regret !
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with wonderful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised how clean and elegant this hotel was upon arrival. Front desk was very friendly, professional and willing to help. Room and bathroom was large, clean, modern and fresh. Area is conveniently located and is safe even in the evening. Hotel has elevators so you do not have to carry your baggage, there’s also a bellhop.
Stayed 1 night in Aug 2024

10/10 Excellent

Albena, Denville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern very chique hotel. Beautiful decor, excellent air conditioning. Excellent soft bed. At night the promenade becomes very lively. It is a true European experience.
Stayed 1 night in Aug 2024