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Mergellina

3.0 star property

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Photo gallery for Mergellina

Relax in this inviting living room with a floral-patterned sofa, side table, and potted plant.
Welcome to our hotel, where guests can check in and enjoy a warm atmosphere.
Enjoy a delicious breakfast spread with a variety of fresh fruits, cereals, and a coffee station.
Relax in a traditional room with a double bed, desk, and television.
Staircase leads to a room with a green door, framed artwork, and a potted plant.

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Via Giordano Bruno 115, Naples, NA, 80122
  • Lungomare Caracciolo
    ‪3 min walk‬
  • Via Caracciolo e Lungomare di Napoli
    ‪5 min walk‬
  • Piazza del Plebiscito
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, desk, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | View from room

Triple Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Mergellina

3-star hotel in Chiaia
This smoke-free hotel features self parking, concierge services, and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a computer station, and express check-in are onsite.
Mergellina offers 8 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Mergellina is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 15 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Designer stores

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator (single-level property)

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: EUR 15.00 per day
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mergellina
Mergellina Hotel
Mergellina Hotel Naples
Mergellina Naples
Mergellina Hotel
Mergellina Naples
Mergellina Hotel Naples

Mergellina Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 59 reviews
Rating 8 - Good. 28 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bintu

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mergellina 5th - 8th Oct ...3 night stay

Check in was late but good as we were guided via phone to the hotel and shown our room on arrival. Hotel is rather dates but has everything you need. Comfortable bedroom and a food shower. Italian breakfast which was adequate for us. Very helpful and friendly staff. They booked a couple of taxis for us to centre and airport. Hotel a little bit out but we chose that knowing that its in close proximity to Metro and lovely bars and restaurants in walking distance. Sea front within 5 mins walk. All in all good choice.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small and charming. Our room was also small (especially the shower stall), but clean and well maintained. Breakfast was very good. There is a slight disagreement about check-out time. Expedia says 11:00 am; the proprietor says 10:30 am. Its very close to the Lungomare; we had a beutiful walk by Naples Bay.
Stayed 2 nights in Oct 2024

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very kind and helpful
Stayed 2 nights in Sep 2024

6/10 Okay

Cheryl, Stony Brook

Disliked: Property conditions & facilities
Okay, made it work but Would not recommend to others.
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We had a triple room, which was really big and beautifully decorated. Great welcome and wonderful breakfast. Perfectly located for getting around Naples. Mergellina station takes you straight to Naples central (which is walkable), Pompeii and Vesuvius. Highly recommended
Stayed 2 nights in Jun 2024

10/10 Excellent

Paolo

Stayed 2 nights in Jun 2024

8/10 Good

Mariuza

Liked: Cleanliness, staff & service, room comfort
Monica made my stay great. She went out of her way trying to get me a hotel for the second night , since they did not have availability
Stayed 1 night in Feb 2024

10/10 Excellent

Mohamed

Stayed 5 nights in Aug 2023

10/10 Excellent

Ken

Stayed 3 nights in Sep 2022

8/10 Good

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Hotel staff were friendly and helpful and area was safe!
Stayed 4 nights in Oct 2019

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay: July 2019

Terrific location. Courteous and friendly staff, willing to go the extra mile to help. Room 22 was spotless, comfortable and quiet at night. Breakfast between 7 and 9 am. Will definitely go back. Btw, there is a great pizzeria nearby: 50 Kalo' (try the "margherita with bufala"): better than Da Michele's (and no mile-long queue to get in).
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it! 👍The room were clean, great breakfast and the hotel is located in a great area.
Stayed 3 nights in Feb 2019

8/10 Good

Timothy

Liked: Staff & service
Stayed 4 nights in Jul 2017

4/10 Poor

R &J

Disliked: Staff & service, property conditions & facilities

Beautiful Napoli????

Hotel was far from everything but still in the city. Hard to find,even the cab driver was confused. No elevator or help with luggage to second floor. Adequate for nights shelter.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

did not actually stay here

I booked this hotel online, and then my plans changed. I called the hotel to change my dates, but no one spoke english and my reservation could not be moved. I was charged for one night as a "no show/no cancel".

8/10 Good

Monique, Laval

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connection WiFi lente Petit déjeuner inclus
Stayed 3 nights in Apr 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene è pulito, viccino a metropolitana e bus
Stayed 1 night in Apr 2025

4/10 Poor

Michele

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Gaetan

Disliked: Cleanliness, amenities, property conditions & facilities
Je ne recommande pas cet hôtel dans lequel j'ai passé trois nuits difficiles. J'ai vraiment pensé à le quitter après la première nuit. Positif: la petite dame qui fait les chambres et le petit déjeuner. Très sympa. La proximité de la gare Mergelina et d'un supermarché. Proche du littoral. Négatif (beaucoup à dire): Impossible de dormir. Insonorisation 0/10: on entend tout. Les gens dans le couloir, les portes, la chasse d'eau des autres, le voisin qui se soulage ou se mouche, et aussi l'extérieur avec ses moteurs et klaxons. Propreté : première douche: le couvercle du siphon qui décolle et qui tourne (donc syphon bouché je suppose). Deux cafards apparus deux heures après la douche. La dernière chasse tirée avant le check-out qui coule le long du mur. Le petit déjeuner très limité, pas de pain le 3ème jour (c'est une constante italienne, les petits déjeuners ratés). J'ai montré des photos des cafards au personnel qui m'a informé que ce sera solutionné avec le siphon. Je n'ai plus vu de cafard les autres nuits mais le siphon n'a pas été débouché. Et pas de bac de douche. Douche au sol avec rideau. Je n'ai pas eu de geste commercial pour ces désagréments. Je conserve les photos et vidéos comme preuves.

8/10 Good

Raffaele

Liked: Cleanliness, staff & service
Buona
Stayed 1 night in Sep 2024

8/10 Good

federico, Bassano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con buon rapporto qualità/prezzo con trasporti pubblici molto vicini
Stayed 1 night in Sep 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel bien placé, assez joli à l'intérieur, la chambre triple est confortable et la literie est très bien. L'accueil n'est pas à la hauteur de la chaleur napolitaine. Le petit déjeuner n'est pas digne d'un 3etoiles, peu abondant et de mauvaise qualité. Nous n'y retournerons certainement pas.
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023