Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Front of property
Reception
Exterior
Daily full breakfast for a fee
Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning
$99
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Place, Old City Quarter
    ‪4 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Bastion
    ‪9 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪10 min walk‬

Room options

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(52 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Quality Inn

Nanaimo hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a banquet hall are onsite. Housekeeping is available on request.
Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, room service (during limited hours), and express check-out. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Quality Inn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Quality Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at a different Quality Inn in Victoria a few days early, one of the things I LOVED about my room in Nanaimo was the darkening shades - helps with sleep so much. Nanaimo is a quiet city but this hotel is walking distance to some decent restaurants and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Navneet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel. Bad parking

Parking situation is concerning. Very little underground parking. Area around has no security . Otherwise good hotel, good service, clean rooms. Just be weary of the parking situation
Stayed 5 nights in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mayra

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is okay; clean and the room is spacious. What I didn’t like at all was that after coming back from a long day, the room wasn’t made. It was a Sunday, so I called reception and nobody answered. I went downstairs and the person at the reception said we should have mentioned we wanted the room to be made. Who would not want the room to be made? Also, the mattress is as soft as it can be. If you can’t sleep on a soft mattress, don’t stay here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Doreen, Bainbridge Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and still quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, very clean and quiet. Bed was super comfortable. Great breakfast spot in the hotel. Will definitely stay when we return to Nanaimo.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back...

This was my second stay here because it was worth returning to. It is clean, bright, quiet, and well- appointed in a sleek modern style. It's situated in a historic neighborhood undergoing gentrification; there are some interesting shops and good restaurants nearby.
Stayed 3 nights in Aug 2025

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
It was solidly worth the price. Not great, no room cleaning, slightly sketchy area and the room was falling apart a bit.
Stayed 3 nights in Aug 2025

4/10 Poor

Rachael

Disliked: Cleanliness, staff & service
A relatively new hotel but the air was so noisy we couldnt use it. And the blinds were broken. The hotel was in an area that was a short walk from town. The bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Nelia

Traveled with partner, Traveled with family
Liked: Amenities
Nice hotel with specious rooms, has everything we need for comfortable stay for 4 days. Especially love the bed, clean and soft sheets, comfortable pillows and mattress. Room has microwave and fridge, coffee machine and iron, location is nice, close to ferry. Staff was pleasant and communicative, helpful. We stayed here before and would like come back again.
Stayed 1 night in Aug 2025

8/10 Good

Bernard, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was fine. There are a lot of homeless people living close by.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was absolutely amazing helping us with an early check in. Our room was clean, comfortable and extremely quiet. Our only complaint would be the limited underground parking when the hotel is full. Otherwise a lovely place to stay at a reasonable price.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

6/10 Okay

Amy, lousana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would be better if breakfast was included
Stayed 4 nights in Aug 2025

10/10 Excellent

Diane

Liked: Property conditions & facilities, room comfort

We're Going Back

We enjoyed our stay and are planning to return. Great service; comfortable, roomy bed; close to amenities we enjoy.
Stayed 1 night in Aug 2025

6/10 Okay

Saki

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate place, thoughtful planning, everything you need!
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top notch hotel. We come to Nanaimo occasionally to visit my son but this is the first time we have stayed at this location. It is now our go to location. Excellent room with many modern features, good breakfast restaurant on site, easy walk to restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Petros

Small snack shop needed
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marnie

Stayed 1 night in Apr 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pros: facility is clean and feels new. they have underground parking which is first come first serve. there are complimentary coffee, tea, and water station. there is a third party breakfast restaurant that is connected. some small cafes and restaurants are near by. for rooms, overall is good and clean. good space. rooms have tv, ac, microwave, and fridge. bed is comfortable. shower only, no tub. water pressure is good. con: hot water temperature for shower cools down a bit after a while. there is shampoo, hair conditioner, and bar soap but no body wash or tooth paste. our room was next to a daycare, so you do hear kids play at around noon. cant connect wifi to all devices such as gaming concoles (not sure about laptops). one staff member wasnt rude but doesnt seem approachable due to dead pan expression.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean decent hotel. Good breakfast restaurant in lobby
Stayed 2 nights in Jul 2025