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Lets start with the good. The staff are lovely, the rooms are spacious and spotlessly clean. The price is very reasonable for something a 5 minute walk from the beach. On the other side of the coin, I was asked if I wanted a pick up from the airport for $25 to which I agreed. On arrival the pick up wasn't there so I called the hotel and was told the driver was busy and I should 'get an uber'! I got a taxi and on arrival was told to take a seat (in reception) which I did. Check in was 12.00 and I arrived at 11.30, however, I had also booked and paid for the previous night and I expected it to be vacant. At 12.30 I got into my room. The hotel like many things in Kenya needs some care and attention. Ripped pool cushion covers, rusty fittings in the bathroom don't give a good impression. The biggest issue was the last night (Friday). Loud music stared from a local bar at 9.00 pm. At 10.00pm I went to ask reception how long it would go on for. They told me it was the start of the weekend and "For now I should just enjoy the music". Seriously! They music finally stopped at 3.00am by which time I was at my wits end. In summary, this is a nice hotel which could be improved - but if they offer you room 101 and it is over a weekend find somewhere else to stay.

This is my second visit, very good all round, but they ran out of clean free water.

Loved it

Great in all categories.

It was better than our expectations. The apartment exceeded our expectations – comfortable beds (quite firm) and good pillows. There was AC in two of the rooms and fans in all three. There was no frying pan, but we simply asked the staff for one and they arranged it right away. The staff were very friendly and helpful – both the pool attendant, the reception staff, and the guards at the gate. The pool was nice and well maintained. There was also a restaurant, and the food was very good. We highly recommend the Swahili curry chicken! Breakfast was available for 700 KES. It was an à la carte breakfast, and we could simply tell them what we wanted. The laundry service also worked very well. The hotel is located about 5–10 minutes walk from the beach. There is also a large supermarket nearby. It costs around 200–300 KES to get there by tuk tuk. We highly recommend Lotfa to anyone who wants to travel to Diani Beach on a budget trip 💜

Clean, quiet, safe, spacious room, convenient location and great staff.