Beginning of main content

Get an overview of this hotel
5-star Mossel Bay hotel steps from Gondwana Game Reserve

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business center
Laundry facilities

Location

This family-friendly Mossel Bay hotel is located near the airport, 0.1 mi (0.1 km) from Gondwana Game Reserve, and within 20 mi (32 km) of Dias Museum and Santos Beach.

Hotel Features

3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 2 bars/lounges, a conference center, and a complimentary children's club are onsite.

Room Amenities

All 28 rooms boast deep soaking tubs and offer free WiFi and sitting areas. Other amenities available to guests include refrigerators, minibars, and premium bedding.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: ZAR 350 per person, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1500 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 1:00 PM

Check-in time ends at 4:30 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Renewable energy source - solar

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 5 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

Hotel Names

  • Gondwana Game
  • Gondwana Game Reserve
  • Gondwana Game Reserve Hotel
  • Gondwana Game Reserve Hotel Mossel Bay
  • Gondwana Game Reserve Mossel Bay
  • Gondwana Reserve
  • Gondwana Game Reserve Hotel
  • Gondwana Game Reserve Mossel Bay
  • Gondwana Game Reserve Hotel Mossel Bay

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Gondwana Game Reserve are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Activities and facilities/equipment
Land activities

  • Bicycling
  • Kids club

Not included

  • Minibar
  • Childcare
  • Spa/beauty facilities and services
  • Gratuities

  • Premium food items included
  • Childcare not included
  • One or more venues limit beverages
  • Taxes included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Kids club included
  • Gratuities not included
  • Minibar not included

Property Features

Some rates at Gondwana Game Reserve are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Gondwana Game Reserve features 2 outdoor swimming pools and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 5380 square feet (500 square meters) include a conference center. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking and uncovered valet parking are complimentary.

Gondwana Game Reserve has designated areas for smoking.

  • Library
  • Picnic area
  • Children's games
  • Number of outdoor pools - 2
  • Front desk (limited hours)
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Uncovered parking
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Conference space size (meters) - 500
  • Terrace
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 28
  • One meeting room
  • Number of buildings/towers - 31
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Full-service spa
  • Firepit
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Year Built - 2010
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Spa services on site
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 3
  • Conference space size (feet) - 5380
  • Laundry facilities
  • Television in common areas
  • Gated community
  • Wedding services
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Room Amenities

Gondwana Game Reserve offers 28 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Separate bathtub and shower
  • Full-sized refrigerator/freezer
  • Free WiFi
  • Down comforter
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bed sheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Deck or patio
  • Wardrobe or closet

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Safari Lodge Dining room - This poolside restaurant specializes in African cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Spa Services

Tented Bush Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Well-lit path to entrance
  • Handrails in stairways

Nearby Activities

Guests can experience the thrill of a safari, and take advantage of complimentary bicycles. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game drive on site
  • Free bicycles on site
  • Fishing on site
  • Safari on site
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails on site
  • Surfing/boogie boarding nearby
  • Casino nearby
  • Mountain biking on site
  • Ziplining nearby
  • Surf lessons - nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Game viewing on site

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?