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The Palms Inn & Suites

Property class: 3

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Photo gallery for The Palms Inn & Suites

Outdoor pool, sun loungers
Creator video
Lobby sitting area
Lobby
Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
$124
includes taxes & fees
Apr 28 - Apr 29

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪19 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(157 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

3-star Miami hotel, connected to a shopping center in Kendall
Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Palms Inn & Suites features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Palms Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1185 out of 1975 reviews
Rating 8 - Good. 458 out of 1975 reviews
Rating 6 - Okay. 207 out of 1975 reviews
Rating 4 - Poor. 49 out of 1975 reviews
Rating 2 - Terrible. 76 out of 1975 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
I had kind of a terrible trip and I booked this hotel and 20 minutes later after I drove to them they had the room early as I desperately needed to lay down. I will always remember the hospitality. Thank you again!
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

10/10 Excellent

Navin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the room, the staff
Stayed 1 night in Jan 2026

6/10 Okay

Kristen

Bathroom shower old and low pressure.
Stayed 2 nights in Jan 2026

10/10 Excellent

Renaldo, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was very very clean, comfortable bed and pillows. Staff very friendly and professional.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joyce

Stayed 1 night in Jan 2026

6/10 Okay

nicholas

Traveled with family
Disliked: Property conditions & facilities
Dropped a few notches since it was a Country Inn & Suites. Same facility but new owner. I saw only 2 baggage carts, so good luck getting one. Tiny TV. Poor water pressure. Hallway doors to exterior controlled by badge access are now unlocked 24/7 due to poor seating of door into hinges. Both ends of the hallway. Not maintained. So anyone off the street can enter the hotel without passing the front desk and camera. I didn't try the complimentary powdered eggs--I mean breakfast--so really can't comment on that, but coffee from the Bold Carafe was pretty good.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ava

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and our room was fresh and clean. The bed slept great!
Stayed 1 night in Jan 2026

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, amenities
Excelente. Very nice place, and the staff excellent
Stayed 4 nights in Jan 2026

8/10 Good

Rajasekar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good stay. Break fast could be better.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Orlando

Liked: Cleanliness
Ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was nice. The area was beautiful.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk team is accommodating, remembers preferences and is just very warm and friendly. A great place for a short stay. Clean and quiet if you don’t need major amenities
Stayed 1 night in Jan 2026

8/10 Good

Douglas, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay a little longer next time to be able to enjoy the area
Stayed 1 night in Jan 2026

10/10 Excellent

Zilerac

Stayed 1 night in Jan 2026

8/10 Good

Katarzyna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stat. Room was clean, staff was helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Alberto

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with decent breakfast. great views and plenty of restaurants and stores within walking distance
Stayed 1 night in Jan 2026

10/10 Excellent

Alberto

Stayed 1 night in Jan 2026

10/10 Excellent

ALEJANDRA

Liked: Cleanliness, staff & service, amenities
Good place to stay, needs to be remodel and improve their breakfast
Stayed 11 nights in Dec 2025

10/10 Excellent

Erick

Stayed 1 night in Jan 2026

6/10 Okay

Ricardo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Disappointed in the fact that there’s very limited amount of available outlets near the bed. Or close to the desk. Also the door was so uneven, I had room 211, and that door had cracks on both the top and the side where the door latch is
Stayed 3 nights in Dec 2025

10/10 Excellent

Javier

Stayed 2 nights in Jan 2026