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The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, sun loungers
Creator video
Lobby sitting area
Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $113
includes taxes & fees
May 10 - May 11

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪19 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a small round table, a chair, and a window with a view of palm trees.

Room, 1 King Bed

9.0 out of 10
Wonderful
(157 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, two bedside tables with lamps, a small round table, a chair, and a window with a view of palm trees.

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

3-star Miami hotel, connected to a shopping center in Kendall
Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Palms Inn & Suites features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Palms Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1196 out of 1993 reviews
Rating 8 - Good. 461 out of 1993 reviews
Rating 6 - Okay. 211 out of 1993 reviews
Rating 4 - Poor. 49 out of 1993 reviews
Rating 2 - Terrible. 76 out of 1993 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities
Staff, checkin, clean room all good. The were bright spots lights shining in the windows and you could here music in the room until 1 am from a club nearby.
Stayed 1 night in Feb 2026

8/10 Good

Rexford

Stayed 1 night in Feb 2026

10/10 Excellent

José Rafael

Stayed 1 night in Jan 2026

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
staff was very nice, room was spacious
Stayed 1 night in Jan 2026

8/10 Good

Keishalyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very comfortable .
Stayed 2 nights in Jan 2026

10/10 Excellent

Gamaliel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

6/10 Okay

Catherine Ann, Valley Cottage

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The last day and morning we left there was no hot water. I asked at the desk to get a discount but they stated because we used Expedia it wouldn’t be possible.
Stayed 5 nights in Jan 2026

6/10 Okay

Lashana

Stayed 4 nights in Jan 2026

10/10 Excellent

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

Menfi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location
Stayed 2 nights in Jan 2026

8/10 Good

Traci

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Room was clean and updated however there is no lotion in the room and the TV was teeny tiny
Stayed 1 night in Jan 2026

2/10 Terrible

Nick

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We could not fall asleep because the walls were shaking the music was so loud. Also, I went to grab 1 of the plastic cups provided in the room for coffee and I found a used condom. Never have I experienced such an awful hotel, please stay far away from the palms inn
Stayed 1 night in Jan 2026

8/10 Good

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Allen

Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

6/10 Okay

Kilaun

Traveled with partner
Disliked: Property conditions & facilities
Staff was pleasant, but building is outdated. Elevator works periodically, there was a time we were out of hot water;That's a real inconvenience. But we had cable a microwave and a big refrigerator. We slept comfortably even though we can hear everyone in the hallway.
Stayed 2 nights in Jan 2026

10/10 Excellent

Solimar, Sumter

Liked: Cleanliness, amenities, property conditions & facilities
Great service , fantastic location
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
We're appreciated and remembered.
Stayed 1 night in Jan 2026

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always friendly and accommodating to my needs. Check i. Was quick and efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

Lesly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, love it
Stayed 1 night in Jan 2026

10/10 Excellent

Felix A

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the hotel that we always stayed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 3 nights in Jan 2026

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities
YES everything was very nice. I will stay again.
Stayed 2 nights in Jan 2026

2/10 Terrible

Marvin

Business traveler
Disliked: Cleanliness, staff & service, amenities
Arrived but hot water didn't work. I informed the front desk. They were aware..I asked why they didn't tell me when I checked in. To tired to go find another. Got to lay down on the bed and the pillows smelled like dog had peed on them. NEVER GOING TO USE THIS HOTEL AGAIN.
Stayed 1 night in Jan 2026