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The Ritz-Carlton, Mexico City

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Bar (on property)
Club Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Indoor pool
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $1,134
includes taxes & fees
May 18 - May 19

Explore the area

View in a map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪8 min walk‬
  • Place, Angel of Independence Monument
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Terrace)

  • Park view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Terrace)

  • Park view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (City View)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, City View (City View)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View (City View)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, City View (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (City View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Corner)

  • City view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Park View)

  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Park View)

  • Park view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

  • Park view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Corner)

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Park View (Corner)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed, Park View

Luxury Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Royal Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room | LCD TV, toys

Club Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
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  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, 981 reviews
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About this property

The Ritz-Carlton, Mexico City

5-star hotel in Reforma
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Spa has 3 treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Mexico City features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Ritz-Carlton, Mexico City is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:30 AM and on weekends between 7:00 AM and 12:30 PM.
Samos Sabores Míos - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Carlotta Reforma - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 12:30 PM on weekends; MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Carlotta Reforma
  • Samos Sabores Míos

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 58 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3502 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 250 reviews
Rating 8 - Good. 18 out of 250 reviews
Rating 6 - Okay. 13 out of 250 reviews
Rating 4 - Poor. 2 out of 250 reviews
Rating 2 - Terrible. 9 out of 250 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eugene

Stayed 3 nights in Jan 2026

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
Stayed 7 nights in Jan 2026

10/10 Excellent

Simon

Stayed 2 nights in Jan 2026

10/10 Excellent

Alfonso

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 4 nights in Dec 2025

10/10 Excellent

Atalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and the view it is fenomenal
Stayed 1 night in Dec 2025

4/10 Poor

Luis

Business traveler
Liked: Cleanliness
Disliked: Amenities
This Ritz Hotel have not the level for one ritz around the world. Very poor the rooms ( closets… Spaces … etc ).
Very poor closet impractical totality
The poor decoration and furnishings…
Nice view that’s all
Stayed 2 nights in Dec 2025

10/10 Excellent

CARLOS, New York

Stayed 5 nights in Nov 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities
excelent
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Amenities
Wonderful stay!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Ritz Carlton I have ever stayed in!
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Stayed 3 nights in Sep 2025

10/10 Excellent

Greggory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gh
Stayed 4 nights in Aug 2025

10/10 Excellent

Trevor

Stayed 3 nights in Sep 2025

10/10 Excellent

Tareq

Stayed 3 nights in Sep 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Stayed 4 nights in Sep 2025

10/10 Excellent

Oxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply excellent and what’s expected. One of the best hotels in Mexico City with the best unobstructed view. From the moment I arrived, this property exceeded every expectation. The panoramic views of the city are absolutely breathtaking and truly unmatched - you feel like you’re on top of the world. The sauna and the steamroom were a perfect retreat after exploring the bustling city, offering a serene space to unwind and recharge. The coffee service was exceptional - rich, perfectly brewed, and served with the attention to detail you’d expect from The Ritz. The tequila tasting was an absolute highlight of my stay. The selection was curated beautifully, and the experience was both educational and thoroughly enjoyable. It’s clear they take pride in showcasing Mexico’s finest spirits. Every amenity was thoughtfully designed and impeccably maintained. The staff’s attention to detail was remarkable, and their genuine hospitality made the entire experience feel effortless and luxurious. I got a private room for my work meeting and it was perfectly private. This is hospitality at its finest - sophisticated yet warm, grand yet personal. If you’re looking for an unforgettable stay in Mexico City with world-class service, stunning views, and exceptional amenities, look no further. This hotel sets the gold standard for luxury hospitality in the city. I can’t wait to return.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacinda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Wilfedo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed. We were impressed with the services all around. Definitely, we will go back. Thank you to the personal at the hotel.
Stayed 5 nights in Jul 2025

8/10 Good

Omar

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent. Excellent location with plenty of options within walking distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of our favorite hotels ever. Just incredible.
Stayed 4 nights in Jul 2025