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The Ritz-Carlton, Mexico City

5.0 star property

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Photo gallery for The Ritz-Carlton, Mexico City

Royal Suite, 1 King Bed, Non Smoking, Park View | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
LCD TV, toys
Lobby
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
$788
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪12 min walk‬
  • Place, Auditorio Nacional
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

  • 516 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View)

10.0 out of 10
Exceptional
(6 reviews)
  • 473 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room | LCD TV, toys

Club Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Non Smoking, Park View

Royal Suite, 1 King Bed, Non Smoking, Park View | Living room | LCD TV, toys

Royal Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking, Park View

Luxury Suite, 1 King Bed, Non Smoking, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (City View)

Deluxe Room, 1 King Bed, Non Smoking, City View (City View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View (City View)

9.6 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (City View)

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking, City View (City View)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace)

  • 474 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking (Park View)

  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

  • 710 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)

Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)

  • 431 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

The Ritz-Carlton, Mexico City

5-star hotel in Reforma
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Mexico City features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

The Ritz-Carlton, Mexico City is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:30 AM and on weekends between 7:00 AM and 12:30 PM.
Samos Sabores Míos - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Carlotta Reforma - Onsite bar. Open daily.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3502 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Reviews

The Ritz-Carlton, Mexico City Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 179 out of 216 reviews
Rating 8 - Good. 15 out of 216 reviews
Rating 6 - Okay. 12 out of 216 reviews
Rating 4 - Poor. 1 out of 216 reviews
Rating 2 - Terrible. 9 out of 216 reviews

Reviews

10/10 Excellent

Jelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for making my stay so wonderful, will definitely come back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Daisy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Deann

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with very attentive staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and superb service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location , personal
Stayed 5 nights in May 2025

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 5 nights in May 2025

10/10 Excellent

Gislena Aixa

Stayed 3 nights in May 2025

10/10 Excellent

Chi Ngai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city view
Stayed 4 nights in Apr 2025

10/10 Excellent

Rebeca

Stayed 1 night in Apr 2025

10/10 Excellent

CARLOS E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and very convenient location

I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities and service!
Stayed 5 nights in Apr 2025

10/10 Excellent

Patrice

Stayed 4 nights in Apr 2025

8/10 Good

Fernando

Traveled with group
Liked: Property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options.
Stayed 7 nights in Apr 2025

10/10 Excellent

Minita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Katherine

Stayed 4 nights in Mar 2025

10/10 Excellent

Sanjeev, Ames

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Chepultepec Park from the room and the bar.
Stayed 4 nights in Feb 2025

10/10 Excellent

Devang Mahesh

Liked: Cleanliness, property conditions & facilities
Excellent experience, great view!
Stayed 4 nights in Dec 2024

10/10 Excellent

Erik, Malibu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 5 nights in Mar 2025

10/10 Excellent

Nariman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff spoiled me the entire week. Fantastic experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, super friendly staff, amenities were amazing
Stayed 7 nights in Dec 2024