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Best Western Plus Gen X Inn

2.5 star property

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Photo gallery for Best Western Plus Gen X Inn

Exterior
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Reception
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
$106
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Place, Methodist University Hospital
    ‪5 min walk‬
  • Place, Minglewood Hall
    ‪16 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Gen X Inn

Hotel in Midtown
This smoke-free hotel features a fitness center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and a vending machine are onsite.
Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Gen X Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness

Um, cleaner would be better

Non-smoking hotel, which is fine as we do t smoke. Get to our room and the bathroom smelled STRONGLY of cigarettes. The smoke detector appeared to be working but was dangling from a wire several inches below the ceiling, not flush. And there was a large dead bug on the carpeted floor.
Stayed 1 night in Aug 2025

2/10 Terrible

Kaveh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place to stay. Super dirty, non operational elevator, full of insects, very bad smell, rusty water
Stayed 1 night in May 2025

8/10 Good

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 15

We enjoyed the hotel for the quick overnight stay. We wished it could have accommodated a pool given the hot summer in Memphis in August.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
They worked withe when inwas running behind amd was efficient
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Breakfast was pretty good (just need gravy for the biscuits in the future lol). The room we had was 2 queens. The sheets were nice, bed was comfortable, and 4 pillows felt amazing. I had been using holiday inn, but gen x is probably my new go to!
Stayed 1 night in Aug 2025

6/10 Okay

BEAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ana

Liked: Staff & service
The area its great, the room i didn't like
Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I need my deposit back
Stayed 1 night in Aug 2025

10/10 Excellent

Dionte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. We didn't realize that Memphis has high gang crime. We didn't venture out, but felt safe at the hotel only.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful…10/10
Stayed 1 night in Jul 2025

8/10 Good

Waldemar, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location (6 mins drive) from Beale Street
Stayed 1 night in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Slept sooo good,may have over slept after check out time 😅if my husband didnt wake me up! Everyone was super nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The best customer service I have seen at a Best Western. Great customer service! In addition, the breakfast was good, the beds were good.
Stayed 3 nights in Jun 2025

10/10 Excellent

yamani

Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Business traveler
Liked: Staff & service
Staff were nice, hotel facility just ok
Stayed 1 night in Jun 2025

10/10 Excellent

Elijah

Stayed 1 night in Jun 2025

10/10 Excellent

Gustavo, Simi Valley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near medical district. Great price. Has free hot breakfast and a gym. Secured parking lot and secured entry. Room is good size. There are 5 floors. You will love it here. Within walking distance to Beale Street. It was a last minute stay and a good choice for the price.
Stayed 1 night in May 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Disliked: Property conditions & facilities
Our TV never worked the entire time we were there. They literally were manually rebooting their router and still the TV wasn’t working. Just seems unprofessional for a hotel to not have better Wi-Fi service. Also, when we arrive to our room, the door was wide open. It had us questioning, We’re wearing the right spot?
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seemed fine & our room was fine for 1 night...but does seem out of place and a little sketchy IMO.
Stayed 1 night in Jun 2025

4/10 Poor

Zahid

Stayed 1 night in Jun 2025