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Best Western Gen X Inn

2.5 star property

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Photo gallery for Best Western Gen X Inn

Reception
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Free continental breakfast
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Housekeeping
The current price is $110
includes taxes & fees
Jul 5 - Jul 6

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Place, Minglewood Hall
    ‪16 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Place, FedExForum
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

7.8 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Work Desk, Refrigerator, Shower Only

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, Work Desk, Refrigerator

  • Sleeps 4
  • Free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Refrigerator, Non-Smoking

  • Sleeps 2
  • Free WiFi

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About this property

Best Western Gen X Inn

Hotel in Midtown
This smoke-free hotel features a fitness center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and a vending machine are onsite.
Best Western Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Gen X Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yulonda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, cool ac
Stayed 1 night in Mar 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times. It's perfect for sliding into town overnight and staying near places I tend to frequent. Nothing fancy, but comfortable enough.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Julius

Disliked: Cleanliness, amenities
The safety of the area was terrible. The quality of the building felt ancient and molded. The only amazing thing was the breakfast lady. She was such a hard worker and took care of her guest.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and would highly recommend for anyone looking for an affordable, pleasant stay in Memphis.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights i feel that was enough
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, property conditions & facilities
They always have good clean rooms and excellent customer service…. Furniture a little outdated but overall 5 stars
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Jenny

Disliked: Staff & service
The hotel was ok but I had to pay a deposit of $100 which still isn’t payed back, four days later.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this affordable motel. It is relatively modern with spacious rooms and nice, clean amenities. The staff are excellent and parking was easy.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & hot breakfast.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very clean comfortable and courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kylee

Liked: Cleanliness
Good location, hotel was clean, staff was helpful! would stay again!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Betty Jean

Liked: Cleanliness
Kia was great!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Myllene

Room had a very strong smoke smell, water from faucet and shower sometimes came out brown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Ali

Disliked: Cleanliness
The room looked ok, but the air conditioning in our room didn’t work. Nothing fancy just ok to stay the night.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Staff & service
Staff were nice, hotel facility just ok
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Love the environment
Stayed 1 night in Nov 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff. Needs updating.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Everything quiet..travel was easy i would recommend all travelers to stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the retro decor and simple amenities. Staff was great! 5 Stars.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location (6 mins drive) from Beale Street
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, it felt safe and the breakfast was good.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. Very clean and great staff.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this location. Staff was friendly, nice & assists with all accommodation request needed.
Stayed 1 night in Aug 2024