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Medway Vacation Packages

Staff at front desk not so helpful

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.

Terrible experience. Family of five with three youngsters. Despite being loyal to the MO brand for years, this Boston property is by far one of the worst we have stayed at. To start, there were blood stains on the room carpet. Two rooms on the same floor were confirmed by staff when the booking was made, yet they were not available at check-in. Room service trays sat outside of rooms for hours without being collected. The bathroom was outdated, and the air conditioning was noisy. Overall, the property looked more like a Holiday Inn than a Mandarin Oriental. We will never come back.

The staff is very helpful and courteous! Loved the complimentary water at check-in, checkout, and also in the fitness room. The fitness room is exceptional. Free weights, weight machines, Pelotons, quality treadmills, etc.

I can't express how much I appreciate the hosts very fine people Indeed, the property is just awesome! The view gorgeous clearly they went out of their way to think of everything highly recommended. Tim Lawler

Great location and facilities for a first time stay in Boston. Walking distance to Fenway for the baseball and to Boston Common going the other way. Subway stop within 20m if you don’t want to walk. Rooftop pool and bar are great too.

Comfortable hotel. Layout is unusual with windows looking out to the corridor. Breakfast was decent and coffee available all day. Gym was well equipped.