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Wellcomm Spa & Hotel

4.0 star property

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Photo gallery for Wellcomm Spa & Hotel

Reception
Reception
Couples treatment rooms, steam room, Turkish bath, hydrotherapy
Front of property
Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11-37 Carrera 43E, Medellín, 050021
  • Poblado Park
    ‪5 min walk‬
  • Lleras Park
    ‪8 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Luxury Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Wellcomm Spa & Hotel

4-star hotel in El Poblado
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services.
Wellcomm Spa & Hotel offers 25 air-conditioned accommodations with safes and bathrobes. 40-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Medellín hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Wellcomm Spa & Hotel features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Medellín hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Wellcomm Spa & Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
Wellcomm Spa & Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Wellcomm Spa & Hotel Hotel
Wellcomm Spa & Hotel Medellín
Wellcomm Spa & Hotel Hotel Medellín
Wellcomm Spa Hotel AKEN Mind Collection
Wellcomm Spa Hotel by AKEN Mind Collection

Wellcomm Spa & Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 265 reviews
Rating 8 - Good. 30 out of 265 reviews
Rating 6 - Okay. 19 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 7 out of 265 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Juliana

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Manila- staff was friendly. Breakfast was very yummy. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very clean conveniently located
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were great!! The area was wonderful to walk around and explore. My girlfriend loves to shop and there was a lot of stores within walking distance or a cheap cab or uber!! The dining options were EVERYWHERE and the food at WellCom was 4/5. It was loud with music from across the street but that didn’t bother me, but it could with some. The only issue I had was the safe didn’t open and I asked twice and nobody came to fix it. I will definitely go back. The spa was amazing, the staff was great!!
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Super loud and small

Cute hotel. Good breakfast. There was an extraordinarily loud party the first night on the roof when we were exhausted from traveling and wanted a nap and an early night. The front desk was incredibly unhelpful and ignored our requests to moderate the volume. We later asked for a manager to speak with us about it and no one ever did. The room is comfortable but tiny, with barely room to walk around the bed even though it is called a suite. And the spa costs like 50 dollars to use the jacuzzi and sauna for 45 minutes, which seemed so short we didn’t bother. It’s a convenient location but I would not go back.
Stayed 4 nights in Feb 2025

10/10 Excellent

MELINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Excellent amenities. Clean and sleek rooms
Stayed 6 nights in Jan 2025

6/10 Okay

Karla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Excelente lugar, sus alrededores muy seguro y muchas opciones para comer cerca.
Stayed 5 nights in Feb 2025

6/10 Okay

Nestor J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is well located , staff is super friendly, rooms are too small, almost every food option close by is close by 10 including hotel room service/food.
Stayed 5 nights in Feb 2025

10/10 Excellent

lelio

Stayed 3 nights in Feb 2025

6/10 Okay

Simisola

Traveled with group
Liked: Cleanliness
There was a noise issue that meant that sleeping at night was an issue. I don’t feel like the people at reception took it seriously and initially said it was because of the jacuzzi from another room being used. The issue was only resolved, (a room change), because we had to take the receptionist to the room so that she could hear the sound and even then, the energy was as though we were annoying her. It’s a beautiful hotel within walking distance of nice restaurants, but I wouldn’t stay again unfortunately.
Stayed 4 nights in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, great atmosphere. Great location. Very friendly staff
Stayed 2 nights in Jan 2025

6/10 Okay

Luis

Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2025

6/10 Okay

Bienvenido

Liked: Cleanliness, staff & service, amenities
Great customer service and very friendly Staff. The room was way too small and a lot noise coming from the streets.
Stayed 8 nights in Jan 2025

2/10 Terrible

Taufique

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Jan 2025

10/10 Excellent

Skylene

Liked: Staff & service, property conditions & facilities
Visité este hotel hace unos meses durante mi cumpleaños y me sentí como en casa. El staff DEMASIADO amable, la comida increíble y me hicieron sentir muy especial durante mi cumpleaños. Es una joya. Siempre que visite Medellín, este tiene que ser mi alojamiento. Muy contenta, vale cada centavo.
Stayed 5 nights in Sep 2024

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great staff and breakfast

The booking agency told us that we would be given a room upgrade on both nights due to our VIP status. The hotel didn’t do that on either night. The rooms we had were extremely small, with no window, and noisy at night. We don’t think that the rooms we reserved. But the staff were great, and the breakfast was wonderful, which compensated for the room disappointments.
Stayed 1 night in Jan 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff were great. They took good care of our luggage while we were going to another city, and saw the luggage already in our new room when we returned.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel

The hotel room was really nice and modern. The room was quite small, but not too small. The shower was really nice. The hotel provides water that you can easily refill on your own. The only issue I had was that on the Friday night I stayed, they had incredibly loud techno music from their rooftop bar until midnight. It was so loud! Other than that, the hotel was really nice.
Stayed 2 nights in Jan 2025

8/10 Good

Dipesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel with a great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Merari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Omar

Stayed 5 nights in Dec 2024

8/10 Good

derick k jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near Lleras park and provenza. But dont have parking
Stayed 5 nights in Dec 2024