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NH Collection Medellín Royal

5.0 star property

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Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, sun loungers
Exterior
Bar (on property)
Lunch and dinner served
Body treatments, aromatherapy, facials, massage/treatment rooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

$94
Nov 9 - Nov 10

Explore the area

View in a map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, El Tesoro Shopping Park
    ‪2 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite Room

1 bedroom, minibar, in-room safe, desk

Suite Room

8.2 out of 10
Very good
(10 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(44 reviews)
  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

8.4 out of 10
Very good
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

NH Collection Medellín Royal

5-star Medellín hotel, connected to a shopping center in El Poblado
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
In addition to a full-service spa, NH Collection Medellín Royal features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 97 square feet (9 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site.

NH Collection Medellín Royal is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Cygnus - This restaurant serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1011 reviews
Rating 8 - Good. 157 out of 1011 reviews
Rating 6 - Okay. 74 out of 1011 reviews
Rating 4 - Poor. 36 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kamlesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall happy
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean Hervey

Disliked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

8/10 Good

Glensher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Elisabet

Traveled with family
Excellent customer service and the best gin in tonic done by Jaime. The place was clean, security all the time, safe area to stay
Stayed 9 nights in Jun 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Good location, lovely property, and helpful customer service.
Stayed 6 nights in Jun 2025

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a late check in due to our flight and when we asked if we could have a late check out the staff said it should not be a problem, but the night before us leaving they said we would have to ask in the morning (even though it was 10pm at the time) and when asked in the morning (7am) they said they were booked full and then proceeded to remind us that check out was at 12 ( we barley saw any other guests the whole stay). We also wanted to get dinner that night at the hotel so we could get to sleep early so we could explore a little before our flight but to our surprise they were hosting a wedding and couldn’t accommodate us. The WiFi barely worked, and every time you left the property you would have to disconnect and sign back in or the WiFi wouldn’t have internet connection. Overall I would not recommend anyone to stay here, especially at the price they charge for the rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Evguenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Apr 2025

8/10 Good

Minardo

Traveled with family
Liked: Cleanliness, property conditions & facilities
good
Stayed 8 nights in Jun 2025

10/10 Excellent

nebojsa

Stayed 7 nights in May 2025

10/10 Excellent

Luis E Cintron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in May 2025

10/10 Excellent

Saiham, Boynton Beach

Stayed 3 nights in May 2025

10/10 Excellent

Astrid Iovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Farah O

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful clean property, great location, beautiful neighborhood. Staff were helpful and attentive. The only thing was that the bed was hard as a rock. I don't mind a little firmness but if you have back issues this was extremely hard.
Stayed 6 nights in Jun 2025

6/10 Okay

Afshan

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location
Stayed 5 nights in Jun 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location and good service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria V Torres

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 7 nights in May 2025

10/10 Excellent

Manuel, CAPE CORAL

Stayed 5 nights in May 2025

10/10 Excellent

Veronica

Stayed 7 nights in May 2025

10/10 Excellent

Guyermo

Stayed 2 nights in May 2025

10/10 Excellent

Hermann

Stayed 1 night in May 2025

10/10 Excellent

Luis E Cintron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Hotel TOP
Stayed 5 nights in May 2025

10/10 Excellent

Basant

Stayed 2 nights in May 2025

10/10 Excellent

Alexander, Katy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, food, installation…All
View from the room’s balcony
Picture on the floor’s hall
Sculpture at the lobby, close to the bar
Stayed 5 nights in May 2025