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Inntu Hotel

4.0 star property

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Photo gallery for Inntu Hotel

Fitness studio
Building design
Bicycling
Front of property - evening/night
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
$89
Jan 5 - Jan 6, 2026

Explore the area

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Transversal 39 No. Circular 74B 10, Medellín, Antioquia, 50031
  • Place, Second Laureles Park
    ‪1 min walk‬
  • Place, Universidad Pontificia Bolivariana
    ‪10 min walk‬
  • Place, Unicentro Shopping Center
    ‪16 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

9.0 out of 10
Wonderful
(15 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(20 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Room amenity

Standard Triple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

Inntu Hotel

4-star hotel in Laureles
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Inntu Hotel offers 45 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club, a hot tub, and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a hot tub.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Inntu Hotel features a health club and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a steam room, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Inntu Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Siroka Restaurant - This restaurant specializes in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Siroka Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Inntu
Inntu
Inntu Hotel
Inntu Hotel Medellin
Inntu Medellin
Inntu Hotel Hotel
Inntu Hotel Medellín
Inntu Hotel Hotel Medellín

Inntu Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 663 reviews
Rating 8 - Good. 193 out of 663 reviews
Rating 6 - Okay. 69 out of 663 reviews
Rating 4 - Poor. 25 out of 663 reviews
Rating 2 - Terrible. 25 out of 663 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest location, comfy bedroom, reasonable rates
Stayed 2 nights in Sep 2025

10/10 Excellent

Kurt

Stayed 2 nights in Jul 2025

10/10 Excellent

Marianna

Liked: Cleanliness, property conditions & facilities
El staff es muy atento y colaborador. Y el desayuno es riquísimo, especialmente el caldo.
Stayed 4 nights in Aug 2025

6/10 Okay

Rene Roger, vernon

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Yolanda

Liked: Staff & service, room comfort
Our stay was pleasant, the property was ok, the floors in the rooms were damage and a little dangerous. The staff was very helpful and nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Raquel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo.
Stayed 4 nights in Aug 2025

6/10 Okay

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location bed/ wifi bad

Fantastic location restaurants and bars all within walking distance Bed in hotel was terrible and wifi does not work in high floors. Shower good hot water ac good staff and service people great. Breakfast ok
Stayed 4 nights in Aug 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the clean of.the room
Stayed 4 nights in Jun 2025

2/10 Terrible

David, Aventura

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Horrible management. I stayed 3 days. They could not figure out how to connect WiFi throughout entire hotel. They also could not figure out how to have the phones in the room work so for every single situation instead of calling the lobby I needed to go down the elevator which was highly annoying. And a special bonus. They didn’t give me clean towels any day until after 8pm. Horrible hotel management. Don’t stay here. Really bad hotel. Horrible
Stayed 3 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. Staff personnel was very friendly. The breakfast was included was good. The hotel needs a little upgrade to make it more attractive. A lot of good restaurants around. The view of the city from the rooftop is incredible
Stayed 2 nights in May 2025

10/10 Excellent

Andres

Stayed 6 nights in May 2025

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El hotel necesita un poco de amor, la terraza triste ver como tienen espacio perdido, no tener in gimnasio es algo que la gerencia puede considerar. el servicio muy bueno
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

6/10 Okay

pablo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were rundown, even the grand suite we eventually stayed in. The hotel as a whole seems tired and needs remodeling. Staff were more than accommodating and friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcoming and respectful
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WiFi network wasn’t working properly. Everything else was fine.
Stayed 2 nights in Feb 2025

6/10 Okay

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good,one issue was that the wifi works fine but as soon u get in to your room it's not working anymore
Stayed 3 nights in Jan 2025

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room had water damage to floor, the tiles were coming up and weee dirty. For the best hotel in the area we were very disappointed. I’ve stayed here several times over the past 3 years and this was my last. With all the new hotels opening, this one needs a major renovation to be able to compete. Again very disappointed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Scott, Waukee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel however it could use some new furnishing updates from 1990 to the present. The bed was very firm but had quality bedding. The air conditioner beds updated and as when the sun goes down, it cannot keep the room cool. The LVT has spots in which the surface has been worn and needs tiles replaced. The water faucet extends to the middle of the sink which makes it difficult to wash your face without making a mess.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

8/10 Good

Scott, Waukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property and the proximity to restaurants and activities in Laureles. The only complaint I have is the WiFi dropped signal frequently which was frustrating considering I had to complete schoolwork while at the hotel. I had a double bedroom however I would rather have preferred a suite. I recommend booking a reservation well in advance for the suite. The staff is very friendly and they speak both Spanish and English. There is a small park across the street from the hotel and the neighborhood offers much to see and do with the people of Medellín. There are small markets where people can buy items to keep in the hotel. Also close by are many restaurants to try various cuisines.
Stayed 3 nights in Jan 2025

6/10 Okay

Raysir

Liked: Cleanliness
Disliked: Amenities
This hotel is in a great location, close to nice restaurants and right in front of ‘Segundo Parque de Laureles.’ While the hotel has potential, it could benefit from more attention to detail.Firstly, the room I stayed in had damaged floor panels caused by water from the sink. Additionally, the room lacked basic amenities like a microwave and coffee machine, which are standard in most 4-star hotels. Another disappointing feature is that the pool is only accessible for a fee and requires a reservation, which is absurd for a facility meant for guests. The rooftop has three workout machines, but they barely function. There’s also a jacuzzi, but this is my second stay in two years, and I’ve yet to see it in working order. The hotel has a lot of empty spaces on the first two floors and the rooftop, which could be utilized better. For instance, they could add more workout machines or turn the rooftop into a bar or lounge area for guests to relax.Some staff members are not very friendly, as noted by other reviews as well. The breakfast is decent, with plenty of options, but overall, the hotel doesn’t meet the standards of a 4-star property. Considering the price, you’re better off staying at another nearby hotel.For example, the new Urbit Social Lofts nearby is lovely, with super friendly staff. Although it’s still under construction, it promises to have a fantastic rooftop soon.In summary, this hotel should either improve its amenities and services or downgrade to a 3-star rating.
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Eco friendly, clean and quiet
Stayed 1 night in Dec 2024

4/10 Poor

Matthew, Seattle

Liked: Staff & service
Disliked: Amenities
I wasn’t going to leave them a bad review until checkout when they showed me a picture of a towel with some stains on it and charged me something outrageous (by Colombian pesos standards) to replace it. I doubt I actually stained the towel, and even if I did, I have literally never been charged for a towel before in my life. Truth: the room wasn’t very nice, there was no coffee setup in the room, no self serve coffee in the lobby, breakfast sucked, the window blinds were damaged, walls were damaged, the mirror was cracked and it was a complete rip off (by Colombian Pesos Standards). You can do much better. On the positive side, they were friendly.
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Creaking Beds

Stay was uncomfortable the bed creaked every time we moved from side to side and the mattress was hard. My brother in law also stayed and he stated that his bed was the same as ours. The floors and doors were deteriorated, not good a 4 star hotel as presented in Hotels.com. Breakfast was okay, ai would not recommend this hotel.
Stayed 3 nights in Nov 2024