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Hotel BH El Poblado

3.5 star property

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Photo gallery for Hotel BH El Poblado

Relax in our spacious lobby with a view of lush greenery, surrounded by comfortable seating and potted plants.
Relax in our outdoor seating area, featuring tables, chairs, and lush greenery, with refreshments available and a shaded pergola.
Enjoy the city view from the comfort of your room, featuring a large window, a small table, and a chair.
Indulge in a diverse spread of breads, pastries, and fresh fruits at our buffet.
Relax in a spacious room with a large bed, desk, and flat-screen TV, plus a balcony with a table and chairs.

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • El Tesoro Shopping Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel BH El Poblado

3.5-star hotel in El Poblado
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Hotel BH El Poblado features a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel BH El Poblado is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Hotel BH El Poblado has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mozart, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extremely comfortable and pleasant hotel with a staff that made everything feel extremely welcoming.
Stayed 3 nights in May 2025

8/10 Good

Leeann

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

6/10 Okay

Rudolfo Viviano Basilio, Santa Cruz

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not feel or notice any VIP experience. When checking in there was no welcome drink at all.
Stayed 7 nights in Apr 2025

6/10 Okay

Lily

Traveled with family
Liked: Staff & service
While the hotel itself was fairly average, what truly made my stay exceptional was the incredible staff. Their warmth and willingness to go above and beyond made all the difference, especially as I struggled with the language barrier. From check-in, Edwin, the night auditor, was an absolute lifesaver. Even though he didn’t work during the day, he would write out instructions for me at night to hand to drivers since my Spanish wasn’t strong and my eSIM wasn’t working. During the day, Nestor and Jean were also amazing—always helpful and attentive. I’m genuinely grateful for the support I received from all three of them. The three of them combined were definitely the heart of my experience as a guest. ❤️

10/10 Excellent

Maridel

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, right next to the mall, safe to walk around, free breakfast which is the best part. Very happy
Stayed 2 nights in Apr 2025

8/10 Good

Kirsy

Traveled with family
Liked: Cleanliness, staff & service
I don’t like the breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Bien Todo en especial los de la Cocina muy alegres y muy Buena la comida
Stayed 7 nights in Apr 2025

10/10 Excellent

Robinson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Awilda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel and I am definately going back and going to that Hotel and recommending to my friends.
Stayed 10 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Stayed 5 nights in Mar 2025

4/10 Poor

Yenny

Traveled with group
Stuff and device was very poor.
Stayed 3 nights in Apr 2025

6/10 Okay

Reuben

Liked: Cleanliness
Good
Stayed 5 nights in Mar 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof hotel, perfect location.
Stayed 8 nights in Mar 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is ok for the price, it needs a small update
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

6/10 Okay

Adriana

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
The restaurant was not available
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walking distance from Santa Fe
Stayed 5 nights in Nov 2024

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Calixte

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Dec 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When i came to the property they assigned a room with a lot fails, like A.C unit and electrical outlets and i mde the complaint and they ignore me. Until i call again at 1:30 am and a guy name Cristian transferrd to another room.
Stayed 4 nights in Feb 2025

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice attention by the lady’s breakfast service. Nice location in front of Santa Fe Mall
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena localidad, complacido con el trato de su personal, desayuno bueno y completo
Stayed 3 nights in Feb 2025