See all properties

Heiss Hotel By Jalo

4.0 star property

Choose dates to view prices

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Terrace/patio
Reception
Courtyard
Standard Room | Desk, soundproofing, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$76
Apr 7 - Apr 8

Explore the area

View in a map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Place, Poblado Park
    ‪8 min walk‬
  • Place, Lleras Park
    ‪11 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪14 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, soundproofing, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | Desk, soundproofing, free WiFi, bed sheets

Standard Room, Balcony

8.6 out of 10
Excellent
(41 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, soundproofing, free WiFi, bed sheets

Junior Suite

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Desk, soundproofing, free WiFi, bed sheets

Superior Room, Balcony

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Family Room, Balcony | Premium bedding, down comforters, minibar, desk
Hotel Dorado La 70
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,864 reviews
Hotel Dorado La 70

About this property

Heiss Hotel By Jalo

4-star hotel in El Poblado
Along with an outdoor pool, this smoke-free hotel has a fitness center and a poolside bar. WiFi in public areas is free. Additionally, a 24-hour front desk and a garden are onsite. Change of towels is available on request.
Heiss Hotel By Jalo offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Heiss Hotel By Jalo features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A poolside bar is on site where guests can unwind with a drink. This Medellín hotel also offers a garden, pool umbrellas, and an elevator. Guests can use the outdoor pool at a partner property.

Heiss Hotel By Jalo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 917 out of 1248 reviews
Rating 8 - Good. 186 out of 1248 reviews
Rating 6 - Okay. 81 out of 1248 reviews
Rating 4 - Poor. 27 out of 1248 reviews
Rating 2 - Terrible. 37 out of 1248 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

8/10 Good

Jadira Rose

Stayed 9 nights in Nov 2025

10/10 Excellent

Leonardo

Great!
Stayed 3 nights in Nov 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction going on outside of my room for the duration of my stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Noemy

Stayed 7 nights in Nov 2025

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. FELLAS ONLY ONE GUEST PER DAY. The day resets at 6am. BRING HATS. Don’t touch anything in the fridge unless you want to pay. Free water is room temperature. My shower in room 318 took 10mins to get cold everyday. They said that’s typical. Place is close to mostly everything and if not Ubers are $4 unless your going super far. I ate my breakfast everyday on the corner at the mini market. Try their fresh juices. Would definitely recommend this hotel if you don’t want to be where it’s madness
Stayed 4 nights in Nov 2025

10/10 Excellent

yoalver

Stayed 2 nights in Nov 2025

8/10 Good

Nancy

Stayed 5 nights in Nov 2025

10/10 Excellent

Yehosua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2025

10/10 Excellent

Cameil

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and the place was overall comfortable.
Stayed 5 nights in Nov 2025

8/10 Good

Julia, Woodland Hills

Our stay wasn’t bad, but the room was tiny. Great view though.
Stayed 2 nights in Nov 2025

10/10 Excellent

harim, rose hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, beautiful hotel, small room but we knew that lol. Great breakfast, pool is amazing with the views wow. Only thing was we can hear all of our neighbors at night lol if you know what I mean. I give it a solid 9/10
Stayed 4 nights in Nov 2025

10/10 Excellent

Guadalupe

Stayed 3 nights in Oct 2025

10/10 Excellent

Fausto

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything very good
Stayed 5 nights in Nov 2025

6/10 Okay

Bernard

Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the Hotel for the location to walkable restaurants and Bars, the roof top restaurant and pool. We were a 100% satisfied! The staff is very friendly, the room we chose was tiny but that’s what we booked, because we did not plan to spend much time there. It was cleaned every day very well. We walked out to eat every night and liked the area a lot. For other locations we called an UBER, worked every time. We would absolutely come back!
Breakfast Buffet. Constantly checked and restocked by staff.
View from our room
Roof terrace Breakfast
Hotel from outside. The light below are the Restaurants.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sunday

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The amenities were very good and hotel was very clean and well maintained though the rooms were on the small side but it had everything you needed. The staff were professional and spoke English. There was a slim petite lady who worked by the register at the entrance who was very kind
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan P, Weston

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley, Jacksonville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great for people who are looking for a place to sleep, it was close by to the entertainment areas. Hotel employees were great, very tranquil area.
Stayed 2 nights in Nov 2025

10/10 Excellent

jianlei

Stayed 1 night in Nov 2025

10/10 Excellent

loremi massareli

Liked: Cleanliness, staff & service, amenities
The staff was wonderful yessica the bartender and Juanthe security And sandy the cleaning lady. They are the best. They help me a lot show me around told me we're is safe were is not. Love them for that. For my first solo traveling I love it thank to them
Stayed 8 nights in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

jianlei

Stayed 1 night in Nov 2025

10/10 Excellent

Davyan, Fyffes Pen

Stayed 2 nights in Nov 2025

2/10 Terrible

AHMAD

Stayed 4 nights in Nov 2025