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Haven

4.0 star property

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Photo gallery for Haven

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4-bedroom penthouse with jacuzzi on the balcony | Private spa tub
3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Outdoor Space
  • Housekeeping

Explore the area

Map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Lleras Park
    ‪2 min walk‬
  • Poblado Park
    ‪7 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for 3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony | In-room safe, individually decorated, individually furnished

3 connected bedroom unit with jacuzzi and balcony

  • 1130 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double room plus

Double room plus | In-room safe, individually decorated, individually furnished

Double room plus

  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Room

Budget Room | In-room safe, individually decorated, individually furnished

Budget Room

  • 137 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony | In-room safe, individually decorated, individually furnished

Room with balcony

  • 172 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room | In-room safe, individually decorated, individually furnished

Room with small living room

  • 183 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

2-Bedroom apartment with 2 jacuzzis | Living area | 43-inch flat-screen TV with cable channels, TV

2-Bedroom apartment with 2 jacuzzis

  • 592 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with jacuzzi

Suite with jacuzzi | In-room safe, individually decorated, individually furnished

Suite with jacuzzi

  • 312 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

Room with jacuzzi and balcony | View from room

Room with jacuzzi and balcony

  • 178 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

Room with jacuzzi | In-room safe, individually decorated, individually furnished

Room with jacuzzi

  • 258 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony | In-room safe, individually decorated, individually furnished

3-Bedroom apartment with jacuzzi on the balcony

  • 1130 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living room | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

  • 1238 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio

4-bedroom penthouse with jacuzzi on the balcony

  • 1238 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Small suite with jacuzzi

Small suite with jacuzzi | In-room safe, individually decorated, individually furnished

Small suite with jacuzzi

  • 312 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with jacuzzi on the balcony

  • 592 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom apartment with private pool

4-Bedroom apartment with private pool | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom apartment with private pool

  • 1561 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with jacuzzi on the balcony

Room with jacuzzi on the balcony | Balcony view

Room with jacuzzi on the balcony

  • 178 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room | In-room safe, individually decorated, individually furnished

Double room

  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Haven

4-star aparthotel in El Poblado
This smoke-free aparthotel features an outdoor pool, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities. Each apartment offers free WiFi, 24-hour room service, and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls, and a hair dryer.
Haven offers 37 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
The aparthotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Medellín aparthotel also offers an outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Haven is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
360 - Onsite rooftop bar.
Swing - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 9 2025 to June 11 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 7:00 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 574 reviews
Rating 8 - Good. 106 out of 574 reviews
Rating 6 - Okay. 42 out of 574 reviews
Rating 4 - Poor. 20 out of 574 reviews
Rating 2 - Terrible. 36 out of 574 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, room comfort

Beautiful hotel

The location was very convenient. The hotel is beautiful and the room was very comfortable. Breakfast on the rooftop was amazing. The only concern was the one elevator that was constantly used by non-hotel people accessing the very popular rooftop bar. There was always a long wait. We used the stairs to avoid this but we were on a lower floor.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Everything is always amazing at Haven!!!
Stayed 7 nights in Feb 2025

6/10 Okay

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
If you want to be in the middle of Provenzas night life it’s a good spot. Very loud, night club on the roof. Walkable but still be cautious! For the room I booked the room is the size of the bed with 1 foot on each side that is the entire room. The bathroom is decent. For the price there are way better options in el poblado but that depends on what you want.
Stayed 1 night in Jan 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Madonna

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The property was beautiful. But it's to noisy. And what I experience in my room was the worse thing I ever encountered. Very graphic porn. Crazy thing is I wasn't the only guest as I learned one other at the pool had the same on his tv and he too had just checked in. And I mean it was bad. They need to clear the servers. It makes you paranoid as to what took place where you about to lay. And I was offered a drink for that. Then the linen was dirty. No one said anything about that. Also I stated no housekeeping. I even had the housekeeping sign on the door my entire stay and they just still find their way to come in and clean my room as it was only me.. however I ended up having items missing entire make up bag with foundation lip, glosses brushes, all missing. I will say I am addicted to my lipgloss so I do travel with about three or four of them. The entire bag was gone missing I mentioned that as well they claim they will look up the cameras to see who entered the room OK again I stated at the beginning at check-in. I did not want any housekeeping and was advised to just put the do not disturb sign on the door. I had that sign on the door From the time I went to the room to the time I checked out the hotel. So why would anyone answer without my consent unless there is a policy that I don't know about where you will clean a room, even with the do not disturb sign on not knowing if a guest is still in their room. It's just too many things. That's my experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edmundo

Traveled with group
Liked: Cleanliness, amenities
Another great stay with Haven and the whole Haven Crew!!
Stayed 5 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Eleazar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Services too slow/ only one elevator make thing more difficult
Stayed 8 nights in Dec 2024

10/10 Excellent

jeevahan

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. As advertised and very convenient to shops, restaurants, and nightlife.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
good service staff and food
Stayed 8 nights in Dec 2024

10/10 Excellent

Estefany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good area with access to a lot of dining and bars options. Nice rooftop bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Parag

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, Great Location, Great Staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness
Stayed 6 nights in Dec 2024

8/10 Good

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay at Haven hotel. Staff super friendly and the hotel is clean. I had breakfast included. Food was good but not much variety. I really enjoyed it though. The area is close to nightclubs which is super handy if you like to go out. However, it can be noisy at night. I had to wear earplugs every night. That would have been my only downside. Super close to convenience stores and local cafes. The area is safe.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Jose is a great person..
Stayed 4 nights in Nov 2024

10/10 Excellent

Landiss

Liked: Cleanliness, amenities, property conditions & facilities
Haven is my favorite hotel to book when i come to Medellin,guests friendly,room food service is good and customer service is excellent, everyone is nice and caring
Stayed 4 nights in Dec 2024

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a bro-y vibe in the most touristic part of one of the most gentrified neighborhoods, here you go. Nice staff. Good breakfast. As for me, I enjoyed my time in more local areas more.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edmundo

Traveled with group
Liked: Cleanliness, property conditions & facilities
Front staff was excellent. Eager to help in any from car service to dinning reservation around the area. Knowledgeable of the area for recommendations. The hotel itself is located in a vibrant and safe part of the city. Thank guys for making my stay memorable. Edmundo!
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew, Fort Lauderdale

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice
Stayed 2 nights in Nov 2024

8/10 Good

Rhan

Traveled with group
Liked: Cleanliness, property conditions & facilities
My overall stay was pleasant the team was helpful and very polite
Stayed 2 nights in Nov 2024

10/10 Excellent

Ganesh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 6 nights in Nov 2024