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Wash and Wills Hotel

3.5 star property

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Photo gallery for Wash and Wills Hotel

Guests can enjoy a serene poolside experience with a balcony overlooking lush surroundings.
Enter a tropical oasis with a covered walkway supported by stone pillars and lined with soft lighting.
Relax in style with a spacious L-shaped sofa and ample seating in our elegant lobby.
Set amidst lush greenery, this building offers a serene atmosphere.
Stylish hallway with doors leading to individual rooms.

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Plot 37, Mbiro Road, Malukhu, Mbale
  • Mt Elgon Waterfall
  • LivingStone International University
    ‪4 min drive‬
  • Sipi Falls
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, soundproofing

Junior Suite

  • 43 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 Double Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, desk, laptop workspace, soundproofing

Executive Suite

  • 65 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Wash and Wills Hotel

3.5-star Mbale hotel with rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a 24-hour business center are onsite.
Wash and Wills Hotel offers 40 accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 30-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Mbale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This family-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite secured self parking and secured valet parking are complimentary.

Wash and Wills Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 11 AM.
Wash and Wills Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 9 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Wash Wills Hotel Mbale
Wash Wills Hotel
Wash Wills Mbale
Wash Wills
Wash and Wills Hotel Hotel
Wash and Wills Hotel Mbale
Wash and Wills Hotel Hotel Mbale

Wash and Wills Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 4 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Moses

Traveled with group
Disliked: Staff & service, property conditions & facilities

Stay Review

No electricity at the time of check-in and before check-out. Apparently the back up generator was faulty too. Room was very hot. When i requested for a fan, i was told that they had non left. No shower gels except to small soap bars. Room appeared abit run down compared to my precious stay 5 years ago. Day 2 breakfast was limited and I had to wait over 45 minutes for replenishment.
Stayed 2 nights in May 2024

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Satisfying

The Staff made this two-week stay exceptional. My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Stayed 13 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
Stayed 3 nights in Mar 2019

8/10 Good

J, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
Stayed 2 nights in Jul 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room in Mbale

Everyone at Wash and Wills was very sweet and helpful with everything I needed.
Stayed 2 nights in Nov 2017

10/10 Excellent

Michael , Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet location

It was Excellent services and quite ,safe place for travellers to stay
Stayed 3 nights in Jun 2017

6/10 Okay

masayuki

Business traveler
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Hotel is not bad. But there are many mosquites. No information from Expedia, I have requested to pay.
Stayed 1 night in Sep 2017

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harmoniskt

Det var en härlig stämning, personalen gjorde allt de kunde för att fixa till våra önskemål. Trevliga och tillmötesgående - skön inställning.
Stayed 4 nights in Aug 2017

8/10 Good

Paul Göran

Liked: Cleanliness, staff & service, room comfort

A fine stay!

Had a great stay. The hotel is popular and used for conferences, i e a lot of people are booking services as breakfast, coffee, lunch and supper. I think this was handle very professional and our stay was from that respect ok. The location is fine, but on the borderline to walk to the center. The boda's feel quite safe, but you need to plan ahead if you have small kids. I would definitely go back if I get the opportunity!
Stayed 9 nights in Jul 2017