See all properties

Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Property amenity
Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
$139
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Place, Plaza Colon
    ‪1 min walk‬
  • Place, Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • Place, University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Tryp by Wyndham Mayaguez
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 863 reviews
Tryp by Wyndham Mayaguez

About this property

Hotel Mayaguez Plaza, BW Signature Collection

3-star Mayagüez hotel, connected to a shopping center in Cárcel
Along with self parking, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Mayaguez Plaza, BW Signature Collection is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Madeline

Traveled with family
The air conditioner in room 106 was too noisy, I could't sleep well. Felt a little unsafe outside the property specially at night. The breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Lirayma

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio excelente.
Stayed 1 night in Jul 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a walkable hotel near the city plaza. Also, you will find the church, restaurants, ice cream parlors and the famous Ricomini Bakery (since 1915, Artisanal Roll Cake. Near Mayaguez you will find other interesting cities like Hormigueros, Añasco and Rincón.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and access to parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
I love the area and how easy it was to go to near beaches and the night life.
Stayed 2 nights in Jul 2025

10/10 Excellent

Keyla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and comfortable. The staff is very friendly and helpful. The location is amazing! We are definitely coming back!
Stayed 4 nights in Jul 2025

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ACCESIBLE, LIMPIO Y EL STAFF AMABLE.
Stayed 1 night in May 2025

10/10 Excellent

Noraida

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Marisabelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, breakfast is good.
Stayed 9 nights in Jun 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodations but need better ADA

Great room very comfortable. Only a couple of comments- need better access for people with limited mobility such as a ramp to enter hotel and closer elevators to the room. Also, the room was freezing so we called the front desk but there was no way to regulate the temperature.
Stayed 1 night in Jul 2025

8/10 Good

Iris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanessa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Aidelisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay. The hotel was clean , the staff was super friendly . Will definitely come back!
Stayed 1 night in Jul 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Gladys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excellent, security, parking.
Stayed 2 nights in Jul 2025

8/10 Good

SORGALIM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property recently changed hands, thus renovated. It was very clean. It included breakfast and the parking. No pool, we were not looking for one either. Staff was very friendly. It's an older colonial type builduing in the very center of the city. Only thing was that the AC unit was very noisy in our room. But we did not mind since we were tired. Would easily stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lourdes

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice!!

The host was excellent at check-in. We were assigned a room where there was a lot of outside noise. The bathroom door didn't close. The air conditioning didn't have a temperature control. I've stayed at this hotel several times and haven't had any previous issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexsa

Business traveler, Traveled with family
Liked: Amenities
Everything was perfect, the room, the breakfast, the parking, the staff very helpful. Just one thing have to be improved, the temperature of the room, very cold.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near the main plaza. Various dining and bar options around. The property is well kept but it needs some repairs. We stayed inside the elevator for 30minutes until they resolved the issue, thankfully there are only 4 floors. We are open to stay again at the property in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Elvin

Liked: Cleanliness, amenities, property conditions & facilities
Loud street noise.
Stayed 1 night in Jun 2025

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 day layover

Only complaint was no hot water in shower. Sink was ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025