This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Turtle Beach by Elegant Hotels – All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Turtle Beach by Elegant Hotels – All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.
Turtle Beach by Elegant Hotels – All-Inclusive is a smoke-free property.
Turtle Beach by Elegant Hotels – All-Inclusive offers 161 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Chelonia Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Waterfront - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Asiagos - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Half Moon Coffee Shop - This café specializes in American cuisine. Open daily.
Freeze Ice Cream Parlor - This café specializes in American cuisine. Open daily.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the property's full-service spa, Crystal Executive Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.