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Sultan Otel Mardin

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Photo gallery for Sultan Otel Mardin

An outdoor patio with a stone waterfall feature, seating arrangements, and a paved walkway.
Property video
A multi-story building with a symmetrical facade, evenly spaced windows, and a flat roof.
Reception
An aerial view of a landscaped garden with a curved pathway, a stone bridge, and a variety of plants and flowers.

Reviews

3.8 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk
The current price is $53
includes taxes & fees
Jul 19 - Jul 20

Explore the area

View in a map
artuklu yuce mah. ziyaret 1 sokak, Mardin, türkiye, 47100
  • Place, Great Mosque of Mardin
    ‪24 min drive‬
  • Place, Mardin Castle
    ‪24 min drive‬
  • Place, Kasımiye Medresesi
    ‪24 min drive‬
  • Airport, Mardin (MQM)
    ‪33 min drive‬

Room options

View all photos for Single Room

A double bed with a wooden headboard, two bedside tables, and a patterned carpet.

Single Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room

A hotel room with a large bed, a bedside table with a vase of flowers, a mounted television, and a large mirror.

Double Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with three single beds, a wardrobe, a television, and a red carpeted floor.

Triple Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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About this property

Sultan Otel Mardin

Hotel in Artuklu
Concierge services, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a picnic area.
Sultan Otel Mardin offers 34 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 17-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations. Renovation of all guestrooms was completed in August 2025.
Sultan Otel Mardin features a terrace, a garden, and a picnic area. Public areas are equipped with complimentary wireless Internet access. This Mardin hotel also offers concierge services and laundry facilities. Onsite self parking is complimentary.

Sultan Otel Mardin has designated areas for smoking.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in public areas
  • No elevator
  • Smooth flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 2024
  • Designated smoking areas
  • Renovated guestrooms - August 2025

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 17-inch flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Property Registration Number G_25540

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Sultan Otel Mardin Reviews

Reviews

3.8
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 8 out of 14 reviews

3.4/10

Cleanliness

4.8/10

Staff & service

3.8/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Belgin

Disliked: Cleanliness, staff & service, property conditions & facilities
Hayatımda gittiğim en kötü oteldi. Otelde ilgilenen hiç kimse yok Allaha emanet bir otel. Odalar rutubet kokuyor tavandan duvar parçaları dökülüyor. Sıcak su yok peçete yok çöp kovası yok çarşaflar temiz değil. Klimalar çalışmıyor. Otelin hiçbir güvenliği yok. Kesinlikle gitmeyin berbat bir otel.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Meryem

Disliked: Cleanliness, property conditions & facilities
Genel olarak otel güzel ama hijyen olarak kötü keşke hijyene önem verilseymis fiyat olarak gayet iyi
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Yusuf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Otelin görselleri ile gerçeğinin alakası olmadığını düşünüyorum. Özellikle odalar aşırı rutubetli , o kadar rahatsız oldum ki gece üçe dörde kadar uyuyamadım kafama yorganı çektim koku gelmesin diye. Otel demeye bin şahit. Mardin merkezde olmasa da biraz uzakta temiz bir otelde kalma düşüncesi ile burayı seçmiştim. Bu nedenle de bir tık hesaplı olduğunu düşünmüştüm. Nerede kalacağımız hangi odada kalacağımız bile belli değildi. İki gün tutmuştum gece geç olduğu için ilk gece kalmak zorunda kaldım. Ancak parasını vermiş olmamıza rağmen ikinci gece kalmadık. Başka bir otele gittik kaldık. Neyse daha fazla uzatmayayım, benim gibi bu tercihten dolayı eşine ve çocuklarına mahcup olmak istemeyen kişilere asla tavsiye etmiyorum...
Stayed 2 nights in Mar 2026