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Hello Hotel

3.5 star property

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Photo gallery for Hello Hotel

Breakfast, lunch and dinner served
Lobby sitting area
Lobby sitting area
Double Room | View from room
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
The current price is $102
includes taxes & fees
May 14 - May 15

Explore the area

View in a map
267 East Lancashire Road, Manchester, England, M27 0AA
  • Place, Swinton and Pendlebury Leisure Centre
    ‪5 min drive‬
  • Place, St. Augustine's Church
    ‪7 min drive‬
  • Place, Paintball HQ
    ‪12 min drive‬
  • Airport, Manchester (MAN)
    ‪39 min drive‬

Room options

View all photos for Double Room

Double Room | View from room

Double Room

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | View from room

Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | View from room

Family Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds
  • Free WiFi

View all photos for Disabled Double Room

Disabled Double Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Disabled Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About this property

Hello Hotel

3.5-star Manchester hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, ATM/banking services, and a banquet hall are onsite.
Hello Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a vending machine, an ATM, and a television in a common area. Onsite self parking is complimentary.

Hello Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served between 7 AM and 9 AM on weekdays.
Onsite venue - This fine-dining restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hello Hotel Swinton

Hello Swinton

Hello Hotel Manchester

Hello Manchester

Hello Hotel Hotel

Hello Hotel Manchester

Hello Hotel Hotel Manchester

Hello Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 967 reviews
Rating 8 - Good. 334 out of 967 reviews
Rating 6 - Okay. 94 out of 967 reviews
Rating 4 - Poor. 24 out of 967 reviews
Rating 2 - Terrible. 15 out of 967 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ranit

Liked: Cleanliness, staff & service, amenities
Good room with water, tea, coffee and biscuits provided. What stood out was the staff. Dowet at the reception was amazing and really helpful.
Stayed 1 night in Feb 2026

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness
All good
Stayed 2 nights in Feb 2026

4/10 Poor

Robel

Stayed 1 night in Jan 2026

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was spotless and warm comfy bed slept well. The staff professional and pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Syed, Newport

Stayed 2 nights in Jan 2026

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast next door in Alberts is great, you get a 20% voucher. Rooms are spacious and the staff are friendly. Would stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent staff would recommend.
Stayed 1 night in Dec 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
lovely hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Despite the room being dated, the property is gorgeous. Rooms are large; my room included a fan, electric heater and breakfast to go. They have a gluten free breakfast option, which was perfect. We were even able to get it for a 4am checkout.
Stayed 2 nights in Dec 2025

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service
Staff very pleasant, location ideal, feee parking, rooms very clean, tea, coffee and hot chocolate in rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 3 nights in Dec 2025

10/10 Excellent

Jade

Stayed 1 night in Dec 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
The room was functional, although little tired looking. The 3 stars is about right. The traffic noise was a problem when trying to sleep as it next to a main road. Th staff were friendly and helpful. The hotel was close to bus routes into Manchester which was vey useful.
Stayed 2 nights in Dec 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service
Ok…. Nice staff. But dated. Uncomfortable bed and pillow. Very poor breakfast selection. Worth £60 a night. Not £100. Wouldn’t stay again.
Stayed 1 night in Dec 2025

8/10 Good

Nikeisha

Traveled with family
Liked: Staff & service
Staff were very friendly and helpful, parking onsite. Pillows were very hard and the bath was missing a handle and cealent wasnt very pleasant. Other than that it was a clean room, well heated
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

8/10 Good

F J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is modern, with a very nice restaurant, Albert's, next door. But Albert's doesn't do breakfast, which is why I've given a low score - Hello gives you a 'grab & go' breakfast, which was OK, but not great. However I cannot fault the cleanliness of my room or the bathroom; all the staff I met were very pleasant, and I would stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel after a late flight into Manchester. Easy check in with a friendly receptionist. Room was a great size. Tea and coffee facilities were good. Free bottles of water was appreciated. The bathroom was a good size and towels were great quality. Would recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

George Francis

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean ,and staff friend,ey and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities
Really warm welcome
Stayed 1 night in Nov 2025

6/10 Okay

Roseanne

Business traveler
Liked: Cleanliness, staff & service, room comfort
The bed was comfy and the windows pretty soundproofed. There was a decent selection of tea/coffee/hot chocolate in the room and two bottles of water, along with a mini fridge. Staff all helpful and friendly, cannot fault them. The hotel was a bit tired in general, there were a few hairs in the bath which I picked out, and some orange staining on one towel. The door to the room/lock felt flimsy and like it could have opened with a big shove. The adjacent restaurant served food but the burger was a bit burnt in all honesty and yet the chips were underdone. The hotel could put slightly nicer toiletries in the room. Overall I would stay again if visiting the same area without a car due to the convenience this hotel offered - close to bus stop. If looking for anything fancy I would go elsewhere.
Stayed 2 nights in Nov 2025

8/10 Good

Joanna

Stayed 2 nights in Nov 2025

6/10 Okay

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and welcoming but the rear car park was noisy due to deliveries throughout the night. If we stay again we would request an upper floor room away from the stores.
Stayed 1 night in Nov 2025

8/10 Good

ZOE

Liked: Cleanliness, staff & service, room comfort
Room was clean, bed and pillows comfortable, heating was good as it was so cold. Staff friendly. Breakfast quick on the go. Rooms are dated, shower had some mould round the tiles and only other complaint was that we asked for the hand soap to be refilled and it wasn’t.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dale

Stayed 1 night in Nov 2025