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West Plaza Hotel Malakal

3.0 star property

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View from property
Terrace/patio
Suite, 1 Bedroom | Private kitchen | Fridge, electric kettle
Lobby sitting area
Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Malakal, Malakal Island, 96940
  • Palau Aquarium
  • National Stadium
    ‪3 min drive‬
  • Palau Pacific Resort Beach
    ‪7 min drive‬
  • Koror (ROR-Palau Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, individually furnished

Standard Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, electric kettle

Suite, 1 Bedroom

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Private kitchen | Fridge, electric kettle

Suite, 2 Bedrooms

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

West Plaza Hotel Malakal

3-star Malakal Island hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
West Plaza Hotel Malakal offers 34 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Malakal Island hotel also offers a terrace, tour/ticket assistance, and laundry facilities. Onsite secured self parking is complimentary.

West Plaza Hotel Malakal has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning.
Palm Bay Bistro - Overlooking the ocean, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palm Bay Bistro

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Dock
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Not Provided

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

West Plaza Hotel Malakal
West Plaza Hotel Malakal Koror
West Plaza Malakal
West Plaza Malakal Koror
West Plaza Malakal Palau, South Pacific
West Plaza Hotel Malakal Malakal Island
West Plaza Malakal Malakal Island
West Plaza Hotel Malakal Hotel
West Plaza Hotel Malakal Malakal Island
West Plaza Hotel Malakal Hotel Malakal Island

West Plaza Hotel Malakal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 68 reviews
Rating 8 - Good. 27 out of 68 reviews
Rating 6 - Okay. 17 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

HIDEO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Check in was very easy and they were kind enough to hold my bags until my proper check in time. The first room I was given had some mold in it and a small hole in the bottom of the wall. They were again very kind and switched me to a different room that was very clean. If you get placed on one side of the hotel though you can hear whatever club it is next door very late into the night unfortunately.
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF IS ALWAYS VERY HELPFULL AND FREINDLY.
Stayed 7 nights in Dec 2024

6/10 Okay

Rene

Liked: Cleanliness, staff & service
Property is fine for stay of 1 or 2 nights, no amenities for longer stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Parenson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is good and good service
Stayed 5 nights in Aug 2024

6/10 Okay

Joralyn

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Property conditions & facilities
Low cost but very nice staff and convenient
Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ants in bathroom.

Adequate for an overnight given the price for Koror. They picked me up at airport on schedule at 1AM. Pleasant front desk staff. Good AC and good hot water pressure. But, would not recommend for a longer stay. Lumpy bed. Ants in bathroom. Rust and corrosion on metal surfaces... needs some TLC against the effects of tropical climate.
Stayed 1 night in Apr 2024

10/10 Excellent

Pierson

Liked: Staff & service, amenities, property conditions & facilities
This is a simple property, but very well maintained clean with all basic services. Staff and front desk services were outstanding.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bargain

This is a very basic, nothing fancy hotel but it's clean, quiet, everything works and most importantly, it has an extremely friendly and accommodating staff. They went out of their way to take care of us and make sure we had everything we needed. They were also generous with early check-ins and late check-outs. The location on Malakal Island is perfect if you're in Palau for watersports: diving, kayaking or snorkeling as most of the trips leave from close by. There's a number of decent restaurants within short walking distances as well as convenience stores and small markets. If you're on a budget and don't need "resort" luxury, I highly recommend this hotel.
Stayed 2 nights in Apr 2023

8/10 Good

George, Potter Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy transfer to live aboard dive boat. The sign was hard to find for the driver.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay near the port and dive companies.
Stayed 6 nights in Aug 2022

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Joel, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful employees. Excellent guest safety measures. A great value for the money.
Stayed 7 nights in Jan 2022

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Kurtis

Liked: Cleanliness, staff & service

Cheap, clean, functional yet drab

Very clean, helpful service, and relatively cheap. But don't expect much. The shower is a little wonky (e.g. the shower head in the second room I rented was mounted in a corner and hard to reach/angle. The room is like a dorm room - functional but drab. I recommend for folks who need a roof over their head but not much more than that.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget option near scuba diving centers and restaurants.
Stayed 1 night in Dec 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Clean and great for the price
Stayed 1 night in Aug 2019

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended hotel

Our stay went really well and nothing to complain about.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the most swanky hotel I've stayed at, but perfectly suitable and a quick walk to the dive shop, which is why we were in Palau. Front desk staff was helpful and very friendly, especially with taxis and our lost luggage, and rooms were clean. Kitchen was largely not usable because there was very little in the way of utensils, plates, etc. It would be nice to have a coffee maker in the room.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and the staff alone is the reason we will be coming back, very thoughtful and helpful. They made sure we were up for our 3am flight, helped arrange transportation everywhere, and helped us make reservations for meals while getting us the premiere table for the best views!
Stayed 1 night in Dec 2018

8/10 Good

Irene

Everything was what I expected for a hotel of that calibre.
Stayed 1 night in Nov 2018

6/10 Okay

Irene

Liked: Cleanliness, staff & service
It was what I expected for a room of that rate. The evening shift staff lady was a bit rude and unhelpful. The daytime staff were great.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed one night after a dive trip. Within walking distance on boat dock. Staff was nice and arranged for airport transfer. Nothing fancy but clean and safe.
Stayed 1 night in Dec 2018