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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Breakfast, lunch, dinner served; Modern European cuisine
Reception
Lobby
Exterior
Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar
$88
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1

Standard King Room-Non-Smoking

  • Sleeps 2

Executive King Room-Non-Smoking

  • Sleeps 2

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About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

3-star Maidenhead hotel steps from Thames River
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite.
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Maidenhead hotel also offers a terrace, room service (during limited hours), and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thames Riviera Hotel, Sure Hotel Collection by Best Western is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
The Blue River Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 6 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 132 out of 589 reviews
Rating 8 - Good. 233 out of 589 reviews
Rating 6 - Okay. 132 out of 589 reviews
Rating 4 - Poor. 59 out of 589 reviews
Rating 2 - Terrible. 33 out of 589 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ben

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was a room for a travelling worker. The best bit was the food in the evening, very tasty.
Stayed 1 night in Oct 2025

6/10 Okay

Ian

Stayed 1 night in Sep 2025

8/10 Good

Luke

Stayed 2 nights in Sep 2025

6/10 Okay

Kenneth

Liked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Karen

Business traveler
Disliked: Property conditions & facilities, room comfort
Disappointed this time. Room noisy due to huge air con unit outside. Bed far too soft, room tatty. First room they gave me already had a male occupant; not ideal for a solo female traveler. They gave me a glass of wine whilst they sorted new room and took my bags up but I then overheard the duty manager complaining at the staff for giving me a free glass of wine. Usually a much better stay so hopefully a one off
Stayed 1 night in Oct 2025

6/10 Okay

Liza

Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

HAZEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUR ROOM WAS CLEAN AND BRIGHT AS WAS THE HOTEL GENERALLY. PARKING WAS EASY INSIDE AND INSIDE THE HOTEL BOUNDARY. STAFF WERE HAPPY AND VERY HELPFUL. DID NOT USE LAUNDRY SERVICES. HAD A GREAT STAY AND WILL COME AGAIN.
Stayed 3 nights in Sep 2025

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025

10/10 Excellent

Hamish

Stayed 1 night in Sep 2025

2/10 Terrible

Arun

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Anne

Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Suited me well for a quick overnight stop
Stayed 1 night in Sep 2025

6/10 Okay

IAN

Traveled with partner
Liked: Staff & service
Area outside very dirty and run down. Hotel had a somewhat 'tired' feel and look about it inside. (Still have wooden sash windows!!) Hotel had a dirty appearance outside. Staff were great.
Stayed 1 night in Sep 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Short stay

We stayed one night only, all good, friendly staff and very clean.
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was pleasant, large room, and Paul who was looking after us whilst having breakfast in the Dining area was very friendly and professional. I would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and evening meal service by Shriya. Nice view out ot the window of our bedroom and for breakfast/evening meal of the river.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean tidy & quiet, only problem our room d balcony looked out to the Thames but the side window looked out to the car park no net curtain so had to shut the curtains permanently. They now charge £3.50 per day for car parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025