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PCM Forum Alcalá

4.0 star property

Choose dates to view prices

Photo gallery for PCM Forum Alcalá

Sundeck
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Suite | Down comforters, in-room safe, desk, blackout drapes
Porch
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
$92
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802
  • Place, Plaza Cervantes
    ‪16 min walk‬
  • Place, University of Alcala
    ‪17 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Standard Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (2 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room (Parking included)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (Parking included)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Double or 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 Double or 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

PCM Forum Alcalá

4-star Alcala de Henares hotel close to Magisterial Cathedral of Saints Justo and Pastor
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space.
PCM Forum Alcalá offers 132 accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 9472 square feet (880 square meters) include conference space. This business-friendly hotel also offers a hot tub, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

PCM Forum Alcalá is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Laventae - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 18.70 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17.05 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laventae

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,472 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.2 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.05 for adults and EUR 6 for children
  • Covered self parking fee: EUR 18.70 per night
  • Rollaway bed fee: EUR 35.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

Reviews

PCM Forum Alcalá Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 578 reviews
Rating 8 - Good. 216 out of 578 reviews
Rating 6 - Okay. 68 out of 578 reviews
Rating 4 - Poor. 29 out of 578 reviews
Rating 2 - Terrible. 17 out of 578 reviews

Reviews

2/10 Terrible

Casey Guerrero

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like
Stayed 2 nights in Aug 2025

10/10 Excellent

EDITH, Miami

Stayed 13 nights in Jul 2025

6/10 Okay

Edgardo, San Juan

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room had underwear left from a guest in the drawer, the carpet and the fridge were dirty. There wasnt a tea pot or coffee machine in the room to have some tea. The toilet paper was the cheapest and roughest you can find
Stayed 1 night in Jun 2025

8/10 Good

Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, parking and friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Wisam

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We had alot of ants in our room. It was very loud and noises morning and night specially from cleaning it felt like they breaking things in our room. Also they lied about their destination timing on expedia. Also not even free drinkable water service never had that in any of my stays anywhere. Water should be common thing for free at least provided by a hotel. Alot of other things so i just dont recommend it and im not coming back here for sure!
Stayed 5 nights in Jul 2025

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Uriel alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal agradable, hotel limpio, muy cerca del centro de Alcalá, accesible con coche y dispone de parking
Stayed 1 night in Jun 2025

8/10 Good

Ligia so carmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente pero a falta de frigorífico en la habitación nos a custado un poco ya teníamos que beber agua caliente del grifo con el calor que hacía.
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room
Stayed 2 nights in Jun 2025

10/10 Excellent

Moises

Stayed 3 nights in May 2025

4/10 Poor

marcello

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great, friendly and attentive.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location within walking distance for everything even train station. Suitable for long stays with many suitcases.
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro De

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area estaba cerrada y no se podía disfrutar de la vista y el bar
Stayed 10 nights in Apr 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area!
Stayed 5 nights in Apr 2025

10/10 Excellent

Yarinail

Stayed 5 nights in Apr 2025

10/10 Excellent

Alondra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Apr 2025

8/10 Good

Berenice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable walk to town. Supermarket really close. Breakfast was great!
Stayed 5 nights in Apr 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad precio

El hotel está bien. Calidad-precio buena. Camas cómodas. En esta ocasión nos tocaron vecinos "muy cariñosos". No entiendo las políticas de asignación de habitaciones cuando la ocupación no es elevada.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.
Stayed 1 night in Jan 2025

4/10 Poor

Jordan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Siobhain

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was exactly as expected of a mid range hotel just outside town centre. Car parking was expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024