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Rafaelhoteles Atocha

4.0 star property

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Photo gallery for Rafaelhoteles Atocha

Reception
Porch
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Front of property
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
The current price is $196
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪16 min walk‬
  • Place, Puerta del Sol
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout drapes

Double Room (extra bed)

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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About this property

Rafaelhoteles Atocha

4-star hotel in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 11485 square feet (1067 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (11,485 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 42.9 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles

Rafaelhoteles Atocha

Rafaelhoteles Hotel

Rafaelhoteles Hotel Atocha

Atocha Hotel Rafael

Hotel Rafael Atocha

Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Madrid

Rafaelhoteles Atocha Hotel

Rafaelhoteles Atocha Hotel

Rafaelhoteles Atocha Madrid

Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Luis

Stayed 2 nights in Feb 2026

8/10 Good

Nehal, NYC

Stayed 2 nights in Jan 2026

10/10 Excellent

Nehal, NYC

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mi experiencia en el Hotel Rafael fue excelente. El hotel estaba impecablemente limpio, tanto la habitación como las áreas comunes. Se nota mucho el cuidado y la atención al detalle. Sin duda, un lugar cómodo y agradable para hospedarse en Madrid. ¡Lo recomiendo!
Stayed 3 nights in Dec 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Dec 2025

8/10 Good

Paula

Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Carmen

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff very friendly and helpful. The location is fine not too far from Atocha Train Station.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 3 nights in Nov 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Paz

Stayed 1 night in Nov 2025

8/10 Good

cecil

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

EVIDIA ANTONIA GONZALEZ

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good (only the wall by the entrance was wet with green spots maybe a leak from the shower back area)... Restaurant Team and the rest of your Team were #1. "Keep up the good work"
"Real Madrid us 1"
Stayed 16 nights in May 2025

10/10 Excellent

jessica

Stayed 1 night in Oct 2025

8/10 Good

Louis

Traveled with partner
Liked: Cleanliness, staff & service
Very nice hotel and was excellent value for money given the Tapapies festival was on. Some very odd little things though, for example no coffee/tea making facilities in the room (although coffee served in reception was excellent). Advertised minibar was not available and fridge was off. The TV wasn’t fully functional, was told that it wasn’t possible to connect the TV to the wifi even though I used my hotspot from my phone in the end as like some tv to get to sleep but no English channels available. Overall though, would definitely recommend.
Stayed 2 nights in Oct 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rikke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Stayed 2 nights in Oct 2025

6/10 Okay

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room- nice to be able to open the windows to get fresh air A special treat to get a bottle of Cava as a welcome. Breakfast good selection and we were treated well.
Stayed 2 nights in Sep 2025

10/10 Excellent

lara

Traveled with family
Amazing customer service and nice an clean room
Stayed 1 night in Oct 2025

8/10 Good

Ivo

Liked: Cleanliness, property conditions & facilities
The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.
Stayed 4 nights in Sep 2025

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, room comfort

Atocha

The hotel is comfortable and convenient for Atocha Trains
Stayed 1 night in Aug 2025

8/10 Good

Jaelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is curently under renovation, but the room and service were great and even got a complimentary bottle of sparkling wine. Hopefully the pool will be renovated soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Stayed 1 night in Aug 2025