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Lowlands Vacation Packages

The service in restaurants is not good! No personality they need more e customer service training!

Amazing

The resort is cute and close to everything, the shuttle was also a great help. The room is a little old, but I definitely recommend it.

Perfect location staff is very helpful best pool in the country food is good too

L’hôtel est magnifique, avec une vue imprenable sur l’océan d’un côté et sur les montagnes de l’autre. Nous avions un appartement avec deux chambres, ce qui était parfait pour une famille de deux adultes et deux enfants. Chaque chambre avait sa propre salle de bain et il y avait deux balcons face à la mer. L’air climatisé était très efficace. L’hôtel était en parfait état et propre. Le gym était un bel atout pour les entraînements matinaux. La piscine était très agréable. Nous avons croisé des singes et iguanes dans la forêt tout près de l’hôtel. L’accueil a été génial et le personnel est extrêmement gentil. Ils ont répondu à toutes nos questions rapidement par Whatsapp. On trouve une épicerie et boulangerie à 5 minutes en voiture. Je recommande cet hôtel les yeux fermés!

Everything about the stay and the property was great. My only complaint was the quality of the food and drinks which is not too much of a shock at an all inclusive. However, for the price I thought the food would be a little better.

The condo and property was clean and well decorated and maintained. We had an awesome stay and will return.

Hopefully this helps: 1) the place is beautiful both the unit (we were in building 2) and the view is absolutely spectacular! 2) communication with host was fine although I did not have WhatsApp . 3) there were snacks and drinks upon our arrival which was nice. After there was a hiccup with payment and it was resolved the communication pretty much stopped. We had an issue when the microwave or random questions and there was no real communication at all which was disappointing. 3) the pool is one depth so if your short like me 5’4 it might be a bit difficult 4) place is about 30-45 min from where the restaurants and main activities are so be prepared for this , it sits on a hill and Google Maps gets confused or we were because there are no street signs which was confusing in getting up the hill to the property We would 100% stay there again!