Quite shocking at just how terrible this property was. Hole in the floor, hallway smelling of bleach, room smelling musty, air con unit smelling of chemicals at night, ceiling had water marks. Staff did not want to allow a change of room till the next morning for some arbitrary rule of before 11 am only. Was forced to switch to a different hotel, with zero accommodation, responsibility, or compensation offered by Kings Cross. Avoid, avoid, avoid.