8/10 Good
Silvestro
Aug 26, 2025
Liked: Cleanliness, staff & service, amenities
Generally my stay was pleasant.
Although I will provide construction feedback. For a 5 star hotel, would have expected a bit more complimentary items. There was only coffee machine in the room with 2 water bottles and glasses... There was no selections of teas or even biscuits which you would actually get in a basic hotel.... The bathroom was clean, although the shower head could have done with a clean as the water wasn't flowing freely, but spilling on the sides... As I say, the general cleanliness was good.
The location and breakfast options were fantastic and staff very helpful and pleasant. The Hotel is a great option for anyone attending an event at the O2 as there is also an exit that leads you to the arena itself.
Considering how high standard the hotel should be, definitely feel that there should have been more provided as complimentary, and could do with being bit cheaper for an overnight stay....
Silvestro
Stayed 1 night in Aug 2025









































