2/10 Terrible
Verified traveler
Aug 30, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New management = New issues
*I have stayed short term and long term at this hotel off and on since 2018 with out any issues ever. Until it started running under new management)My fiancé was turned away upon arrival to check in due to the front desk clerk(a man; name unknown) mistaking my fiancé for someone whom they had previously banned. After confirming he was not the person previously banned. We were not able to check in nor negotiate a reasonable alternative for the “MANDATORY AND REQUIRED” security deposit of $50 cash and cash only. No debit card number. No credit card number. No personal checks. NOTHING accepted for a security deposit to be returned upon check out and no missing items or damage to the room etc. other than $50 cash. IT IS NOT CLARIFIED NOR STATED ANY WHERE IN THE LISTINGS OF AVAILABLE VACANCIES PROVIDED BY THIS HOTEL. when searching for availabilities I always am sure to opt for refunds available and cancellation available. As I understand that particular part of this scandalous situation is not the hotels fault as to why the listing would be categorized with said filters if it does not qualify. However, the hotel listing was paid for, the hotel refused to provide accommodations after accepting and receiving the payment, and the hotel refused and denied the refund request I politely asked for and denied the site’s request as well.
Verified traveler
Stayed 1 night in Aug 2025


















