Search Deals on

Lenox Vacation Packages

The motel is old and run down. The beds were not comfortable and the furniture was outdated and in bad shape. The lamp didn’t work and bathroom tripped the breaker. The room although old and dingy was clean except for the fake nails left behind on the floor. The doors use a code which is given by the office and you do not choose, this was very unnerving but everything was fine during our stay. We had to request TP since we only had a half roll for two grown women but the cleaning lady was very apologetic and helpful. Bottom line is you get what you pay for…a cheap motel at a cheap price. The owner seems to have multiple properties that seem so much nicer so maybe he will put in the effort to fix the place up.

The resort looks tired. It needs a few repairs. The staff was friendly. We did not eat at the resort, but the next tiem we stay I would like to stay longer. I am not convinced that we received the benefits of the resort that we paid for on our resort fee. I attended a wonderful yoga class with Jasmine. I highly recommend the yoga, and the pool looked inviting, and I wish I had swum laps there. We will try it again, but I think the resort is overpriced given the quality of the amenities and its condition.

Clean..convenient location. Only complaint is AC going on and off constantly throughout the night..noisier than normal.

Room was clean and staff was helpful when asked for things like toilet paper and towels. Out of their control but the whole village lost power Friday 7/3 from about 8:00 am - 2:00 pm. They don’t open their pool until 10:00 am I would have thought with the no power and heat they would have opened sooner. Only other thing is if you are on the ground floor you can definitely hear everything above you.

Made the mistake of going on 4th of July week. They Had an event charging 100 a person more to eat and see fireworks. otherwise no dinner. Restaurant was closed. But luckily we could see fireworks from our balcony, yet there was a gigantic tree blocking our whole view. We didnt eat, we didnt see fireworks, I went there because It was haunted. I like ghost hunting and it was my reason for choosing it. Somehow I booked through expedia yet they booked someone else the haunted room I choose when booking. It was a bout 10 rooms away, up 2 hallways. Breakfast was a few poppyseed bagels and a plate of berries, and a fly buzzing around it. I've never been so disappointed with circumstances of how this all happened. Im sure in any normal circumstance on a non joliday week, its a great beautiful elegant haunted place...but I clearly chose the wrong week to come. Our room was clean and beautiful, and our bathroom was really nice. But I won't be back, unfortunately.

The hotel was beautiful very tranquil. Lots to see and do. The staff were friendly and attentive to the guests. The food in the restaurant was amazing. The staff there were also friendly. It was so peaceful in the mountains and the hotel grounds were beautiful.

Great cabin with an even greater staff!!