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Standard Double or Twin Room, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$124* Per night/room Apr 28 - Apr 29

Junior Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Grand Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Partial Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

In addition to a full-service spa, Napa Mermaid Hotel & Suites features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1076 square feet (100 square meters) include conference space. This eco-certified hotel also offers a children's pool, a health club, and a spa tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Napa Mermaid Hotel & Suites has designated areas for smoking.

  • Library
  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Uncovered parking
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic stirrers
  • Computer station
  • No single-use plastic straws
  • Swimming pool
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Conference space size (meters) - 100
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Free buffet breakfast
  • Hair salon
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 150
  • Accessible airport shuttle
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Couples/private dining
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Year Built - 1984
  • Evening entertainment
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Conference space size (feet) - 1076
  • Laundry facilities
  • Vegetarian breakfast available
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Eco-friendly cleaning products used

Room Amenities

Napa Mermaid Hotel & Suites offers 150 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Ayia Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Heating
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Desk chair
  • Energy-saving switches

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Elia Taste & More - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 0
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Grey water recycling system

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Guest education on local ecosystems and culture

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Credit card pre-authorization

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Noise-free rooms not guaranteed

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Precautionary measures against COVID-19 (Cyprus)

Property confirms they are implementing enhanced cleaning measures

Renewable energy source - solar

Individually-wrapped food options are not available

Debit cards

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 9:30 AM to 6:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Hotel Mermaid Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa
  • Napa Mermaid Ayia Napa
  • Napa Mermaid Hotel Suites
  • Napa Mermaid & Suites
  • Napa Mermaid Hotel & Suites Hotel
  • Napa Mermaid Hotel & Suites Ayia Napa
  • Napa Mermaid Hotel & Suites Hotel Ayia Napa

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

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