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Quality Inn University

2.5 star property

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Photo gallery for Quality Inn University

Interior
Lobby
Bar (on property)
Free daily buffet breakfast
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Free WiFi
$67
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
3121 E Grand River Ave, Lansing, MI, 48912
  • Place, Eastwood Towne Center
    ‪2 min drive‬
  • Place, Breslin Center
    ‪3 min drive‬
  • Place, Michigan State University
    ‪3 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn University

Lansing hotel with 1 indoor pools, connected to the convention center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, Quality Inn University provides a waterslide and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3400 square feet (316 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.6
Rating 10 - Excellent. 74 out of 244 reviews
Rating 8 - Good. 45 out of 244 reviews
Rating 6 - Okay. 49 out of 244 reviews
Rating 4 - Poor. 32 out of 244 reviews
Rating 2 - Terrible. 44 out of 244 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Stayed 15 nights in Aug 2025

6/10 Okay

Taylor, WILMETTE

Stayed 1 night in Aug 2025

4/10 Poor

Francisco

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not well maintained or cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Met my expectations
Stayed 1 night in Aug 2025

10/10 Excellent

Evalyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and pool
Stayed 1 night in Aug 2025

6/10 Okay

Jacob

Stayed 3 nights in Aug 2025

10/10 Excellent

Shay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything close by walking distance
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Bathroom flooded due to clogged shower. When I told the staff they just said that it’s a handicap bathroom and that’s what it does
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Stayed 4 nights in Aug 2025

2/10 Terrible

Shawna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go!

Breakfast was cold... I stayed across from indoor pool so it was quite noisy. Bathroom light fixture was rusty and the bathroom was tiny. The WIFI was spotty and the TV service went out both times I tried to watch TV. If you have another option... stay somewhere else.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberley, Burlington

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Alek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay
Stayed 1 night in Aug 2025

6/10 Okay

Abdelkrem

Stayed 1 night in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Saim

Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and breakfast
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, rooms were very clean and the breakfast was great! Trash was always in the parking lot and no cigarette butt ash trays, stop smoking in front of building, looks bad. But pool was great, it was quite and bed was comfy and tv had lots of channels. 4 and half stars and enjoyed my stay at this hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Krista

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were not very comfortable. We were there for 2 nights. The only thing they did when they came in to clean. Um, let's make the bed. They didn't offer any clean towels. They didn't replenish coffee. Um, there was water leaking from the ceiling in the bathroom and had been so for a while. Cause the door swelled, so it don't, it wouldn't shut There was a gap underneath the door about 2 inches or more? So we were right by the pool. It was, it was noisy. We just did not have a good stay. The girl working behind the desk was very nice, though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Colleen M

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is ok and acceptable for a nights stay when needed and convenient for your needs. It is not a place I would highly recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Noeline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures provided do not reflect the property. It is in need of a renovation. They staff though pleasant are not helpful rooms. Water stains on the ceilings warn carpets. Not at all like the pictures
Stayed 4 nights in Jul 2025

10/10 Excellent

Corwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 1 night in Jul 2025

2/10 Terrible

JAMES

Nice swimming pool and entertainment area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025