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Staff was not friendly, breakfast was not good and simple…. Fire alarm went off for a non fire situation but scared my kids horribly while they were sleeping and staff was not apologetic and didn’t give anything for the inconvenience nor reward points.

Bottom line, would I stay here again? Yes, now that I've been through the check in process but that was an absolute headache the first time around. Also, apartment complex isn't very well kept up on the outside. Walkways were very dirty and the area was a bit run down. The inside of the apartment was pretty clean though and I had no issues with anything inside and it was a comfortable stay. The issue with check in is A LOT of miscommunication. First off, the address repeatedly given to me in texts and emails was for the head office, NOT the actual apartment unit. The head office knew about the Landing rentals but sent me to the wrong building in the very large complex. I finally go the correct address when on my 5th or so call to Landing, I was given a PDF via email that I was told should have been provided automatically. Second, I was also told, repeatedly that there was a key box in the walkway that I would enter a code into and that would give me the key to the apartment. I did find one of those boxes like they put on homes being sold so realtors can access the property but none of the codes sent to me would open it. Turns out, the multiple codes I was sent, over multiple calls wasn't for this at all, there is actually a digital lock on the door to the unit. ADDITIONALLY, the codes sent wouldn't have worked for that either! I was sent multiple 4 digit codes, the door takes a 7 digit code. I'm like 6 calls in at this point!!! WTH??

The manager did not respond to multiple attempts to reach him regarding the dryer not working. It’s important to understand that this is not a true hotel room or property, but extended stay apartments where long-term tenants reside in the same buildings as rooms that are rented for shorter stays. This caused an issue because our kids disturbed a downstairs neighbor while they were simply playing. There was no information left on how to dispose of trash, so we drove around with trash bags until we found the one dumpster for the entire property. The pool doesn’t look anything like it does in the photos, and its claim to be a “resort style” pool is a joke. There were cracks in the concrete and no shaded areas. The restrooms were not open at the pool and we had to walk into the front office dripping wet to locate a toilet.

Nothing special. Hotel seems tired. Rooms also. Smells stale. Not very good amenities or even places to plug in phone charger next to the bed. Shower didn’t shower, was just like a large tap. Tub didn’t drain so ended up standing in a couple of inches of water while taking a shower. On the plus, the shuttle and location are very convenient and the shuttle driver was very helpful and friendly, even at 6 am.

I enjoyed my stay at the Fairfield, Jamie and Dean were awesome. I want to thank yall for your excellent service and help. I do wish there was a better selection for breakfast but other than that I enjoyed my stay. My room was clean and well stocked. Thank you .

Amazing hands down, never heard other guests, everything was so clean and comfortable and smelled awesome!