This is my 4th time staying at this Best Western. Never had a bad experience before, other than the pool being way too strong with chlorine. But this time was the absolute worst.
Staff was nice, cleaning ladies were respectful, so no complaints there. The first room we got was non-smoking like we asked, but it was horrible. The whole room was musty, the carpet and bed felt damp, and the smell was like dirty wet rags. We asked for another room and got moved. That one seemed fine, just needed two lights replaced.
My 4-year-old even said she thought she saw a bug. I didn’t believe her at first. But on checkout day, we actually found TWO roaches in the room. Disgusting. Then it all made sense why they had a “breakfast only in the dining area” sign taped to the wall.
Breakfast itself was meh. Waffles were the only good thing. Cereal was stale, the milk was spoiled, and the eggs were super watery. Dining room is tiny, like 4 or 5 tables, so good luck if it’s busy.
The worst part? The roaches ended up in my bags and I even found one in my car after leaving. My skin is still crawling just thinking about it.
This place might be convenient, but I’d rather drive 20 extra minutes than ever stay here again. Musty rooms, damp beds, spoiled food, and ROACHES. Completely disgusted and beyond disappointed.