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Kovačka Dolina Vacation Packages

Everything was great. Staff are very helpful and friendly. Thank you for everything.

Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile. The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an overcrowded boat for the 10-minute trip. It was also disappointing that hotel guests had to pay for basic sunbeds, as the free ones were usually taken. Reception arranged a private taxi that cost €45 for a 20-minute journey into town. The next day, I specifically requested a metered taxi for the same trip and it cost only €25. A more transparent approach would have been appreciated. Breakfast was below average, with dried-out food, overripe fruit, and unhelpful staff making even a hot drink difficult to order. Overall, the hotel has some positives, but inconsistent service, poor communication, extra charges, and disappointing breakfast quality detracted from the experience.

We had a short stay and wished we were there longer. It was perfect … relaxing and peaceful . The highlights of this family run accommodation was the hospitality of all the family especially Nikola and Ivan. They were helpful, welcoming and generous with their time. We look forward to returning and having our friends and family stay here as well.

property was nice and clean but location is in the middle of a construction building sites and it's too far from the beach and main Marina area. shuttle bus from and to the Marina / beach area was not as frequent as they told us when we arrived.