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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Two single beds with matching headboards, a desk, and chair.
Welcome to our reception area, where friendly staff are available to assist with check-in and provide local information.
Welcome to our hotel, where a covered walkway leads to the main building under a prominent overhang.
Bathroom features a bathtub, separate shower, granite sink, and toilet.
Enjoy cooking and dining in this well-equipped kitchen with a dining area and flat-screen TV.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2899 King St E, Kitchener, ON, N2A 1A6
  • Chicopee Ski and Summer Resort
    ‪16 min walk‬
  • Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Bingemans
    ‪8 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Pillowtop beds, desk, blackout drapes, soundproofing

Standard King Non Smoking

8.4 out of 10
Very good
(114 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Queens Non Smoking 1 Person Sofa Bed

Pillowtop beds, desk, blackout drapes, soundproofing

Standard 2 Queens Non Smoking 1 Person Sofa Bed

7.4 out of 10
Good
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard King Non Smoking 1 person Sofa bed

Standard King Non Smoking 1 person Sofa bed | Pillowtop beds, desk, blackout drapes, soundproofing

Standard King Non Smoking 1 person Sofa bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King Non Smoking 1 person Sofa bed Desk

Standard King Non Smoking 1 person Sofa bed Desk | Pillowtop beds, desk, blackout drapes, soundproofing

Standard King Non Smoking 1 person Sofa bed Desk

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queens Non Smoking

Pillowtop beds, desk, blackout drapes, soundproofing

Standard 2 Queens Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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The price was $123
The price is $104 total
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About this property

Quality Inn

Hotel in Centreville Chicopee
This hotel features coffee/tea in a common area, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Quality Inn offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn KITCHENER
Quality KITCHENER
Quality Inn Hotel
Quality Inn Kitchener
Quality Inn Hotel Kitchener

Quality Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 549 out of 1307 reviews
Rating 8 - Good. 454 out of 1307 reviews
Rating 6 - Okay. 165 out of 1307 reviews
Rating 4 - Poor. 60 out of 1307 reviews
Rating 2 - Terrible. 79 out of 1307 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Akinwale

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 1 night in Apr 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Josee

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Not enough room to eat breakfast. It was really busy. Had to eat in my room
Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exiting the hotel to turn left on King Street was difficult with traffic from both directions
Stayed 5 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy. Friendly and helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Shirley

Wish there was a pool but we had a nice ground floor room with a pergola outside of it so we were able to visit with my siblings side by side rooms👍. Breakfast was good 😊
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff were very accommodating. The breakfast was perfect & had something for everyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Mar 2025

6/10 Okay

Shane

Basic accommodations, good for the price
Stayed 1 night in Mar 2025

2/10 Terrible

Hillary

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Stayed 1 night in Apr 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness
TV remote was not working. No hot water in shower, fridge freezer was missing door, soap holder in shower was very loose
Stayed 1 night in Apr 2025

8/10 Good

Ujjaval

Stayed 1 night in Mar 2025

8/10 Good

Catherine J

Stayed 1 night in Apr 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Great cheap place for a quick stay
Stayed 1 night in Mar 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean
Stayed 1 night in Apr 2025

2/10 Terrible

Lysanne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible customer service

service was horrible ,we asked for a late check out, front desk forgot to note it on our file.Front desk contacted us rudely stating there was no not we had 20 mins to check out.we had asked for water bottles ,which we had to fight for even though we told them to charge to our room.first time we got one, second time after a wedding we attended was told no .
Stayed 2 nights in Apr 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Inn Kitchener

Supported all my needs
Stayed 3 nights in Apr 2025

8/10 Good

Ajith

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back in two weeks
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A credit card being the only payment or deposit option is a bit ridiculous in 2025. Please fix....otherwise, it was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size room, clean and spacious, TV could be larger for the size of the room!
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Traveled with partner
Liked: Staff & service
Old needs updates
Stayed 1 night in Apr 2025

8/10 Good

August

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the front desk was wonderful, we had booked a ground room floor but when we arrived they informed us they do not charge extra for that and had us in a second floor room. Front desk promptly switched us to an available lower floor room, after seeing we were charged slightly more during the booking through a third party. The hotel fixed an issue they had nothing to do with, and we extremely appreciated them for doing so. My only complaint would be the pillows, but in the same breath this is a hotel that many people stay at. So lumpy pillows can be expected. Overall, for the price and short amount of time we were there, it was a good option.
Stayed 2 nights in Mar 2025