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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby
Hallway
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
$107
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Place, Riverside Park
    ‪3 min drive‬
  • Place, Conestoga College
    ‪3 min drive‬
  • Place, Airborne Trampoline
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 1

Standard Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Standard King Room

  • Sleeps 2

Standard Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 4

Standard Room With Two Queen Beds

  • Sleeps 4

Standard Room With Two Queen Beds-Communications Accessible

  • Sleeps 4

Standard King Room-Communication Accessible

  • Sleeps 2

1 King Suite Living Area Sofabed

  • Sleeps 4

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About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel in Pioneer Tower West
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Reviews

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 706 out of 1405 reviews
Rating 8 - Good. 381 out of 1405 reviews
Rating 6 - Okay. 176 out of 1405 reviews
Rating 4 - Poor. 84 out of 1405 reviews
Rating 2 - Terrible. 58 out of 1405 reviews

Reviews

10/10 Excellent

Jenny

Clean, well maintained, close to lots of stuff.
Stayed 1 night in Aug 2025

10/10 Excellent

David, Barrie

Stayed 1 night in Sep 2025

10/10 Excellent

Kyungah

Stayed 3 nights in Aug 2025

2/10 Terrible

Jason

Business traveler
Disliked: Staff & service
My travel was canceled due to a last minute health emergency. all other bookings for the week were canceled with no penalty due to the circumstances. However, this property was inflexible and would not grant an exception for this.
Stayed 1 night in Aug 2025

10/10 Excellent

Joan, Dollard des Ormeaux

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic
Stayed 1 night in Aug 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Just off from a main road
Stayed 1 night in Aug 2025

10/10 Excellent

Harpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and room are awesome
Stayed 4 nights in Aug 2025

2/10 Terrible

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed as my room was on the first floor and was literally beside the dining hall/ reception so you can hear everything early in the morning. I would definitely recommend not to have a room on the first floor. I paid $250+ for a night , although it was really clean you are woken up with general noise as the location of the room is right beside everything. Was disappointed overall for what I paid.
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Very clean and an amazing staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, clean place with a friendly staff. It was also easy to get to their location!
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet Buns

Great location Love the new renovations , staff was very happy . cinnamon buns were a delicious addition to breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

darwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay at this hotel.

I enjoyed my stay at the Kitchener Holiday Inn. The staff at the front desk were professional, friendly, and helpful. The room and bathroom were clean, and well arranged. The bed was very comfortable, as were the bedding, especially the long pillows. The only quibble I have was that the air conditioning was noisy at start of each cooling cycle and I eventually had to turn it off because it was disturbing my sleep. The choices for breakfast were very good and the staff did an excellent job in keeping the breakfast counter clean and well stocked. Overall my experience at this hotel was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appreciate the renovations!

The hotel is undergoing some renovations, and very nice to stay in. The breakfast was amazing - especially the pancakes
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Refreshed rooms and common areas were very nice. Breakfast was delicious and lots of space in the room. Walking distance to some great bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaycee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice clean hotel. Good location.
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Traveled with partner
Good service, clean Hotel. Food was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Nitharsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025