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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Property amenity
Free daily buffet breakfast
Lobby
Hallway
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
$126
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Chicopee Ski and Summer Resort
    ‪4 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪8 min drive‬
  • Bingemans
    ‪12 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.2 out of 5, Very Good, 1,307 reviews
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About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel in Pioneer Tower West
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Reviews

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 718 out of 1458 reviews
Rating 8 - Good. 396 out of 1458 reviews
Rating 6 - Okay. 191 out of 1458 reviews
Rating 4 - Poor. 88 out of 1458 reviews
Rating 2 - Terrible. 65 out of 1458 reviews

Reviews

10/10 Excellent

R.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service at the front desk and also at the breakfast the lady was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely stay again. Breakfast was wonderul
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Yuling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good condition
Stayed 1 night in Jun 2025

8/10 Good

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Tina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The whole third floor wreaked of smoked even though it's a non smoking facility. We immediately asked for a different room and floor and promptly got moved to the 4th floor. Did not smell like smoke but the room was damp and smelled moldy.
Stayed 1 night in Jun 2025

10/10 Excellent

Yuling

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

6/10 Okay

Fereydoun, Montreal

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Taryn

Stayed 1 night in May 2025

10/10 Excellent

George

Stayed 1 night in May 2025

10/10 Excellent

Hilary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and facilities, good breakfast in the morning
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Bretta

Liked: Cleanliness, property conditions & facilities
Clean, good breakfast. When googled there is a picture of a pool. There isnt a pool
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The recent renovations were fitting and made this property a lovely place in which to stay. The entire building looked clean with modern amenities. Fitness area was clean with equipment in good working order. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Marsha, Jarvis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ARELYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful
Stayed 1 night in May 2025

10/10 Excellent

Binny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay as always.
Stayed 1 night in May 2025

8/10 Good

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a wedding close by. Perfect location.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean, bright Hotel. Staff were excellent incluing the breakfast guys. Very attentive and cheerful. Front desk ladies were helpful and very cheerful. Professionalism was 100% and made our staff extremely enjoyable. The property and the room were spotless clean and very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a free upgrade to a suite upon arrival which was nice. Woke up early to get some free breakfast before it was over at 10am. The breakfast area was busy! People were loading up on plate fulls of free food and even grabbing more to take with them. There was one staff member fed to the wolves trying to cook and refill food as fast as it was going empty. It was evident she was extremely stressed out and no one was helping her. People kept interrupting her and asking her where more food was, to the point she couldn't even make more. We ended up walking away with no breakfast. Was kind of disturbed as we checked out at 11 to see people sitting around the lobby with plate fulls of food that they hadn't eaten yet and decided to take with them. The breakfast experience is the reason for the 4 star vs. 5 star review. I understand you can't control guests' rude behaviour, but at least have enough staff on hand to facilitate/help successfully run the free breakfast you are advertising to every one.
Stayed 1 night in May 2025