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Aparthotel

Phoenix Apartment by LINK

4.0 star property

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Photo gallery for Phoenix Apartment by LINK

Terrace/patio
Fridge, microwave, oven, cookware/dishes/utensils
Egyptian cotton sheets, premium bedding, pillowtop beds
Fridge, microwave, oven, cookware/dishes/utensils
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Kitchen
  • Washer
  • Breakfast available
  • Outdoor Space
$135
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Plot No. 1134, KK 18 Street, Kigali
  • Place, Nyandungu Urban Wetland Eco Tourism Park
    ‪3 min walk‬
  • Place, BK Arena
    ‪8 min drive‬
  • Place, Kigali Convention Centre
    ‪11 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Studio

  • 538 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Living area

Deluxe Apartment, 1 Bedroom

  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Living area

Deluxe Apartment, 2 Bedrooms

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Living area

Deluxe Apartment, 3 Bedrooms

  • 1485 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Superior Apartment, 3 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Apartment, 3 Bedrooms

  • 1959 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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About this property

Phoenix Apartment by LINK

4-star Kigali apartments with kitchens
An outdoor pool, a restaurant, and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services, and dry cleaning. Each apartment features a washing machine and a kitchen with a refrigerator, an oven, and a microwave. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches like a pillow menu and bathrobes.
Phoenix Apartment by LINK offers 97 accommodations with complimentary bottled water and bathrobes. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly aparthotel also offers an outdoor pool, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Phoenix Apartment by LINK has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Phoenix Apartment by LINK has a restaurant on site.

Property amenities

Pool/Spa

  • 24-hour pool access
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 5 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Art gallery
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport
  • Near the bay

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 97 units
  • Garden
  • Individual furnishings
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 10
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms

Property is also known as

Phoenix By Link Kigali
Phoenix Apartment by LINK Kigali
Phoenix Apartment by LINK Aparthotel
Phoenix Apartment by LINK Aparthotel Kigali

Reviews

Phoenix Apartment by LINK Reviews

7.6

Good

7.4/10

Cleanliness

6.8/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

Reviews

8/10 Good

Verified traveler

Traveled with group

Good stay

The bed was comfortable. Linens clean. Bigger than expected for 4 adults. Very limited silverware and dishes. Tiki resturant was good. We didn't try the Asian resturant. There was an Asian market, but very small and only accepted cash. Excellent airport transfer.
Stayed 2 nights in Aug 2025

2/10 Terrible

Henry

Traveled with family
Disliked: Cleanliness, amenities
When i arrived they claimed to not have my booking. They then said i had to book witg them directly. They then said i can pay with my card for the room but each addition guest i had to give them cash. Theg saud j would have to cancel my booking but refused to accept thr cancellation hence taking my money. They then claimed i stayed at their residence when trying to make a claim with orbitz.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Great place

Amazing, I like the place.
Stayed 1 night in Jan 2023

8/10 Good

Chinwe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, the family did have a good time.

10/10 Excellent

Jesse

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 3 bedroom apartment during our 2 night quarantine. This was the best decision we made. The accommodation was incredibly comfortable, good mosquito nets, comfortable mattress, (pillows a bit large and thick), good screens on the windows for good inside temperature. The fridge, microwave all worked well. Hot water from the solar heating was great and consistent. Service was great for a Rwandan establishment. We enjoyed the Chinese food option - they make some good food. Swam in the pool, it's shallow but clean. Reception was very helpful, responded to our whatsapp inquiries while on the premises very promptly. We even arranged for the airport transfer SUV to take us home afterwards. Would highly recommend this spot for simple spacious accommodation for a family.
Stayed 2 nights in Dec 2021

10/10 Excellent

joachim

Liked: Cleanliness, property conditions & facilities
Very helpful and friendly staff!!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

VIDA

Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 8 nights in Nov 2024