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Everything was absolutely great, clean, comfortable beds. Breakfast was terrible! Old bread, apples, and oatmeal pouches.... get it together.

The room was nice but don’t plan to eat there. We ate at the Oggies restaurant and had the chicken tender basket. The fries were cold and the chicken came out hot but was dry and chewy and no flavor. McDonald’s would have been better. Definitely not worth the money. After this bad experience we chose not to eat at the hotel the rest of our stay. It’s sad as it is a beautiful resort.

The loft far exceeded our expectations. Exceptionally clean and amazingly designed. Great location in a quaint small town nearby Custer and Mt Rushmore. Highly recommended instead of your average hotel room.

The room was very small

Brian who managed the breakfast area was fantastic. He kept the food well stocked and was very pleasant. We booked thru Expedia for 9 nights. We traveled for my mother's passing. We asked when we checked in about shortening our stay not knowing how soon we could make funeral arrangements. We were told we would have to contact Expedia for any refunds but to please notify the hotel within 24 hrs of checking out early so they could re rent the room. I contacted Expedia who then had to contact the hotel management numerous times about refunding two night of our stay. This was on the third day of our 9 day reservation. Baymont refused to issue a credit but still wanted a 24 hr notification of us leaving early so they could re-rent for the two nights they refused to refund. We ended up leaving on Friday and not notifying them. I feel if they are going to re-rent the room, they should allow a refund, especially when we were willing to give them 5 days notification of leaving early. I will not use Baymont again.