The property will be renovating from July 18 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
In addition to a full-service spa, Hotel Shambala features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a bar/lounge and a poolside bar. Wired and wireless Internet access is complimentary.
This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, the property provides an area shuttle within 0 kilometers and an airport shuttle (available on request). Onsite covered self parking is complimentary.
Hotel Shambala is a smoke-free property.
Hotel Shambala offers 65 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Kathmandu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
ERMA RESTAURANT - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
CLOUD NINE CAFE & LOUNGE - This poolside rooftop bar specializes in regional cuisine and serves light fare only. Open daily.
24-hour room service is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ayatana Spa. Services include Swedish massages, Thai massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 10 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-in is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 4
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place and staff at the property wear personal protective equipment.
Contactless check-in is available.
Individually-wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.