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Grandhotel Pupp

5.0 star property

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Photo gallery for Grandhotel Pupp

Exterior
Property preview
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Indoor spa tub
Daily buffet breakfast (CZK 550 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
$158
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
Mírové námestí 2, Karlovy Vary, 360 01
  • Place, Karlovy Vary Municiple Theater
    ‪3 min walk‬
  • Place, Hot Spring Colonnade
    ‪5 min walk‬
  • Place, Mill Colonnade
    ‪8 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪7 min drive‬

Room options

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

9.4 out of 10
Exceptional
(9 reviews)
  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

8.4 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room front view (Wellness access)

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room front view (Wellness access)

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite front view (Wellness access)

9.8 out of 10
Exceptional
(6 reviews)
  • 645 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana double Room (Wellness access)

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana Suite (Wellness access)

9.4 out of 10
Exceptional
(18 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room forest view (Wellness access)

Classic Room forest view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room forest view (Wellness access)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room front view (Wellness access)

Classic Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite front view (Wellness access)

Classic Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Grandhotel Pupp

5-star Karlovy Vary hotel with coffee shop/cafe
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Grandhotel Pupp features a full-service spa, 2 hot tubs, an indoor pool, and a health club. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This luxury hotel also offers a sauna, a library, and a terrace. Onsite parking is available (surcharge).

Grandhotel Pupp is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Grandrestaurant Pupp - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bechers Bar - This cocktail bar specializes in international cuisine and serves dinner only. Open daily.
Club Mala Dvorana - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Cafe Pupp - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CZK 500 per night)
  • Valet parking on site (CZK 500 per night)
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CZK 550 for adults and CZK 375 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bechers Bar
  • Cafe Pupp
  • Club Mala Dvorana
  • Grandrestaurant Pupp

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1701
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 500 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 1500 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CZK 4750
  • Christmas Eve (December 24) Gala Dinner per child: CZK 4750 (from 3 to 18 years old)
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 550 for adults and CZK 375 for children
  • Self parking fee: CZK 500 per night
  • Valet parking fee: CZK 500 per night
  • Pet fee: CZK 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1008 reviews
Rating 8 - Good. 201 out of 1008 reviews
Rating 6 - Okay. 70 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheryl, Leesburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful town and everything is walkable. The hotel restaurant was booked our first night for dinner, so the front desk helped us book another equally amazing restaurant for dinner. The spa/hot tubs were lovely, though we weren't able to schedule any services. Lunch at the main restaurant was a highlight **expensive but worth it! The room was well appointed with comfy bedding and pillows - plus a chocolate! And now I need to go back!!
Stayed 1 night in Sep 2025

10/10 Excellent

Kamila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, a must stay
Stayed 1 night in Sep 2025

10/10 Excellent

REBECA

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, the location and the breakfast was delicious The spa area very nice also
Stayed 1 night in Sep 2025

8/10 Good

Niklas, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grandhotel Pupp was enjoyable. The staff was really nice and helpful. The atmosphere is luxurious and the breakfast and dinner were tasty with lots of choices. The only critique we have is that the spa and café seem a bit small for such a big hotel. We also had to queue for breakfast both times, again the facilities might be a bit too small for the number of rooms/guests.
Stayed 2 nights in Sep 2025

8/10 Good

Agnes

Stayed 2 nights in Sep 2025

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Gorgeous hotel. Excellent location. Concierge Martin Gross was extremely helpful in arranging services offsite. Breakfast buffet was incredible with a huge variety. Room was beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ondrej, Sarasota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, amenities
Staff was friendly and helpful and capable of communicating in several languages. Service was excellent in all areas: restaurants, spa, and room service. I was slightly disappointed I did not receive the room I wanted, however, I believe that if I had booked directly, they would have been more accommodating.
Stayed 3 nights in Sep 2025

10/10 Excellent

GEORGE, Natrona Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Karoline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Pupp is a beautiful hotel in Karlovy Vary, Czech Republic. The rooms are exquisite and service was top notch. The value was great. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, staff was friendly, hotel very clean as well as the spa area.
Stayed 2 nights in Aug 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Newell

Stayed 1 night in Sep 2025

8/10 Good

Newell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel that is well maintained. Note not all amenities are available everyday of the week.
Stayed 1 night in Sep 2025

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shekeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Beautiful hotel, stunning setting, fantastic due care and attention… the superlatives can go on and on. We were kicking ourselves for not booking another night.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great stay. Everything was wonderful.
Stayed 1 night in Apr 2025

8/10 Good

Wai Lim William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not stay at the main building

It was the side building, not the beautiful main building, you need to cross the bridge to access the main building for facilities and breakfast. The building was a bit old and some noise from the air con. Overall was good.
Stayed 1 night in Aug 2025